RESORTCOM GROUP

Financial Services201-500 employeesWebsite

3

Open Roles

RESORTCOM GROUP, a company in the Financial Services industry, is currently hiring. The company has between 201-500 employees. RESORTCOM GROUP currently has three open positions: * **Graphic Designer GDL:** This on-site position in Guadalajara, JA 44610, offers a salary range of 31,000 - 35,000 MXN per month. The role involves designing visual assets for brand marketing, member communications, leadership presentations, and promotional initiatives. The Graphic Designer will be responsible for email design, digital assets, print and digital collateral, video and motion content, presentations, brand identity, and photo editing. Proficiency in Adobe Photoshop, Illustrator, InDesign, Canva, Premiere Pro, After Effects, and email platforms like Constant Contact or Mailchimp is required. Strong written and verbal communication skills in English are necessary, and being bilingual (English & Spanish) is a must. * **Seasonal Loan Document Clerk:** This entry-level, on-site, seasonal role reports to the Loan Document Supervisor in Las Vegas, NV 89119. The Seasonal Loan Document Clerk will review, reconcile, log, and file Promissory Notes. Key responsibilities include receiving, reviewing, and reconciling promissory notes, identifying discrepancies, and filing documents in a secure storage. The role requires a high school diploma or GED, strong attention to detail, organizational skills, and the ability to follow processes. * **Merchant Service Rep Bilingual:** This on-site position in Las Vegas, NV 89119, reports to the Credit Cards Supervisor. Responsibilities include card processing, refunds, adjustments, chargebacks, and payment research. The candidate must be bilingual in English and Spanish. Additional responsibilities include processing credit card authorizations, answering phones for manual authorizations, settling daily transactions, applying payments, posting reports, processing refunds, chargeback management, and CRM management. A high school diploma (or GED or High School Equivalence Certificate) is required, along with excellent organizational, multi-tasking, and prioritizing skills. Knowledge of MS Office applications is also needed. RESORTCOM GROUP utilizes several technologies in its operations. The specific tech stacks for each role are: * **Graphic Designer GDL:** Graphic Design, Email Design, Digital Assets, Print Collateral, Video Content, Presentations, Brand Identity, Photo Editing, Collaboration, Project Management, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Canva, Adobe Premiere Pro, After Effects, Communication * **Seasonal Loan Document Clerk:** Attention To Detail, Organizational Skills, Data Entry, Reconciliation, Filing Skills, Microsoft Office, Confidentiality, Time Management * **Merchant Service Rep Bilingual:** Bilingual, Customer Service, Data Entry, Organizational Skills, Multi-tasking, Prioritizing Skills, MS Office, Analytical Skills, Math Skills The available positions have different work arrangements: * **Graphic Designer GDL:** This role is on-site in Guadalajara, JA 44610. * **Seasonal Loan Document Clerk:** This role is on-site in Las Vegas, NV 89119. * **Merchant Service Rep Bilingual:** This role is on-site in Las Vegas, NV 89119. The work environment is conducted in an office with a moderate noise level. Evening and weekend work may be required based upon the workload. **Q: What is the salary for the Graphic Designer GDL position?** A: The salary for the Graphic Designer GDL position is between 31,000 - 35,000 MXN per month. **Q: What are the primary responsibilities of the Seasonal Loan Document Clerk?** A: The Seasonal Loan Document Clerk is responsible for the review, reconciliation, logging, and secure filing of Promissory Notes. **Q: Is being bilingual a requirement for all positions?** A: Being bilingual (English & Spanish) is required for the Graphic Designer GDL and Merchant Service Rep Bilingual positions. **Q: Where are the open positions located?** A: The Graphic Designer GDL position is located in Guadalajara, JA 44610, and the Seasonal Loan Document Clerk and Merchant Service Rep Bilingual positions are located in Las Vegas, NV 89119. **Q: What are some of the essential functions of the Merchant Service Rep Bilingual?** A: Some essential functions include processing credit card authorizations, answering phones, settling daily transactions, processing adjustments, managing chargebacks, and CRM management.