Parking Management Company

Hospitality1,001-5,000 employeesWebsite

Open Roles

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. PMC has a workforce of 1,001-5,000 employees and is currently hiring for 93 open positions. PMC is actively hiring for a variety of roles within its hospitality-focused parking services. Available positions include: * **Senior Valet Account Manager** (Louisville, KY): This on-site role involves overseeing valet operations, managing staff, optimizing workflows, maintaining client relationships, and ensuring compliance with company policies and safety regulations. Primary responsibilities include client relationship management, daily operational oversight, financial and administrative tasks, team supervision and training, communication and reporting, and travel. The Senior Guest Service Manager will report to the City Manager or Area Manager and the position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay. Salary plus potential bonus opportunities are offered. * **Commercial Parking Manager** (San Antonio, TX): This on-site position is responsible for overseeing the daily operations of commercial parking facilities. The Commercial Parking Manager manages staff performance, tracks revenue, manages client relations, and ensures operational compliance. The responsibilities also include client relationship management, daily operational oversight, financial and administrative tasks, team supervision and training, communication and reporting, and travel. The Commercial Parking Manager will report to the Commercial Parking Area Manager, the position is classified as exempt under the Fair Labor Standards Act (FLSA), and salary plus bonus opportunities are offered. * **Overnight Valet Attendant** (Clearwater, FL, and Princeton, NJ): This on-site position involves providing exceptional guest service during late-night hours by safely parking and retrieving guest vehicles. Responsibilities include greeting guests, vehicle inspections, safety protocols, monitoring the parking area, maintaining cleanliness, accurate timekeeping, customer service, timeliness, and supporting team members. Both full-time and part-time schedules are available. The Overnight Valet Attendant is a non-exempt position and is eligible for overtime pay. Hourly base pay plus potential tips are offered. * **Valet Parking Attendant** (Little Rock, AR, Fort Lauderdale, FL, and Nashville, TN): This on-site position provides customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. Duties include vehicle inspections, following safety protocols, maintaining attendance and timekeeping compliance, ensuring valet areas are clean, and providing customer service. The Valet Attendant role is a non-exempt position and is eligible for overtime pay. Hourly rate plus tips are offered. * **Concierge** (Goodyear, AZ): This on-site role oversees daily parking lot operations. The responsibilities of this position include lot operations and auditing, revenue and reporting, customer service, facility and work area maintenance, teamwork and communication, appearance and professionalism, safety and compliance, and attendance and work ethic. The position is a non-exempt position and is eligible for overtime pay. * **Cashier** (Little Rock, AR): This on-site role is the first and last point of contact, providing customer service by processing payments and offering support in a fast-paced environment. Responsibilities include guest service and issue resolution, transaction and cash handling, workstation and equipment maintenance, safety and security, team support and collaboration, and attendance and professionalism. The Cashier position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay. Hourly base pay is offered. The technology stack associated with these roles involves: * Client Relationship Management * Operational Oversight * Financial Management * Team Supervision * Communication * Problem-Solving * Training * Leadership * Customer Service * Analytical Skills * Payroll Management * Staff Development * Safety Compliance * Process Improvement * Guest Service * Scheduling * Vehicle Tracking * Revenue Collection * Lot Auditing * Inventory Management * Policy Enforcement * Business Development Support * Revenue Tracking * Luggage Handling * POS systems, mobile payment devices, and validation tools Most positions listed are on-site, requiring employees to be present at the specified locations. The Overnight Valet Attendant, Valet Parking Attendant, and Cashier roles frequently involve working in outdoor settings and around moving vehicles. The work environments can be noisy and require stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. The Overnight Valet Attendant, and Valet Attendant positions require flexibility for evening, weekend, and holiday shifts. 1. **What are the required qualifications for the Senior Valet Account Manager role?** A high school diploma or GED is required. Applicants should also have at least five years of supervisory experience in parking, hospitality, or a similar customer service field. 2. **What benefits are offered to employees?** PMC offers health benefits (medical, vision, and dental insurance - upon eligibility), 401K (upon eligibility), supplemental insurance (life insurance and critical illness), bonus opportunities, an internal leadership development program, paid time off, paid training, tuition assistance through Bellevue University (up to $5,250 per year), nationwide discounts through Perks at Work, and the company is a military-friendly employer. 3. **Is overtime pay available?** The Overnight Valet Attendant, Valet Parking Attendant, and Cashier positions are classified as non-exempt and are eligible for overtime pay for hours worked beyond 40 in a workweek. The Senior Valet Account Manager and Commercial Parking Manager positions are classified as exempt and are not eligible for overtime pay. 4. **What are the requirements for the Valet Attendant positions?** A valid driver's license and reliable transportation are required. Candidates must also maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period, and pass and maintain a clean background check. Customer service experience is preferred, and a customer service attitude and a willing, helpful demeanor are mandatory. 5. **Is using a personal cell phone part of the job?** Yes, employees may be required to use personal cell phones for work-related communication, with reimbursement for work-related phone usage following company policy. 6. **What is PMC's stance on pay transparency?** PMC is committed to pay transparency and equity, supporting open communication about compensation and complying with all applicable federal, state, and local laws regarding pay equity and fair compensation. 7. **Is there a probationary period?** Yes, employment with PMC is on an at-will basis, and a 120-day introductory period applies.

About the Company

Parking Management Company (PMC) weaves a partner-first approach into hospitality valet and bell services, self-parking management, and even the proprietary technology solutions that power our sites. PMC’s suite of parking services creates the ultimate guest-focused, revenue-maximizing parking solution for our partners.

Quick Facts

Founded

1992

About the Company

Quick Facts

Open Positions

Frequently Asked Questions