Lucidya

Software Development201-500 employeesWebsite

3

Open Roles

Lucidya, a software development company, is currently seeking talented individuals to join its growing team. With a company size of 201-500 employees, Lucidya is an AI-native platform for customer experience (CX) intelligence. Lucidya has three open positions available: * **Social Media Monitoring Analyst - Project Based:** This is a project-based, on-site role, with a duration of one year, focused on analyzing social media and digital conversation data for a single client or initiative. Responsibilities include tracking performance, identifying trends, and providing insights and recommendations. This role requires strong analytical, communication, and reporting skills. * **Legal Associate:** This is an on-site position focusing on commercial legal work. The Legal Associate will handle commercial contracting, negotiation, internal legal support, regulatory, data protection & IP support, and dispute management. The candidate must have a Bachelor’s degree in Law (LLB) and 3-5 years of experience in commercial legal work. * **Security Analyst:** This is an on-site position focused on bridging GRC, security engineering, and global compliance efforts. The Security Analyst will support security, privacy, and compliance initiatives, including ISO/IEC 27001, ISO/IEC 42001 (AI Management Systems), and SOC 2 controls. This role requires 2-4 years of experience in a similar Security Analyst/GRC role and a strong understanding of US compliance frameworks, including NIST and US data privacy regulations. Lucidya uses various technologies across its teams. The listed technology stacks include: * **Social Media Monitoring Analyst:** Social Media Analysis, Data Interpretation, Reporting Skills, Client Communication, Analytical Thinking, Attention to Detail, Time Management, Collaboration, Sentiment Tracking, Performance Monitoring, Brand Awareness, Audience Behavior, Constructive Feedback, NLU Capabilities, Customer Experience, Digital Engagement. * **Legal Associate:** Commercial Contracting, Negotiation, Legal Research, Data Protection, Intellectual Property, Contract Lifecycle Management, Risk Management, Cross-Functional Collaboration, SaaS Agreements, Vendor Contracts, NDA, DPA, MSA, SOW, Legal Support, Dispute Management * **Security Analyst:** Security Analyst, GRC, Compliance, ISO 27001, SOC 2, NIST, Data Privacy, Vulnerability Management, Penetration Testing, API Security, SaaS, Documentation, Organizational Skills, Cross-Functional Collaboration, Risk Assessment, Audit Readiness. The available positions have different remote policies. The Social Media Monitoring Analyst, Legal Associate, and Security Analyst positions are all on-site roles. Here are some frequently asked questions about working at Lucidya: 1. **What does the hiring process look like for the Social Media Monitoring Analyst, Legal Associate, and Security Analyst roles?** Each role involves an initial screening call with Talent Acquisition, followed by a technical interview with the hiring manager. The Legal Associate position may also include a case study discussion or practical exercise. 2. **What kind of experience is required for the Legal Associate role?** This role requires a Bachelor’s degree in Law (LLB) and 3-5 years of experience in commercial legal work. 3. **What qualifications are preferred for the Security Analyst role?** Candidates with CISM (preferred), ISO 24001 Lead Implementer (preferred) certifications are highly desirable. Additionally, hands-on involvement in multiple certification cycles is preferred. 4. **What are the key responsibilities of the Social Media Monitoring Analyst?** The analyst will analyze social media data, track performance, identify trends, generate reports, and provide insights for a single client. 5. **What skills are essential for the Security Analyst position?** Strong experience in ISO 27001 and SOC 2, coupled with knowledge of NIST and US data privacy regulations is highly valuable. 6. **What type of commercial legal work will the Legal Associate be handling?** The Legal Associate will handle commercial contracting and negotiation, including MSAs, SaaS agreements, NDAs, SOWs, DPAs, and vendor/partner contracts. 7. **What is the project-based structure for the Social Media Monitoring Analyst?** The Social Media Monitoring Analyst will be assigned to a single client or initiative, working full-time for the duration of the project, which is one year.