
Lucidya is an AI-native Customer Experience Intelligence platform empowering enterprises to understand, engage, and retain customers at scale. As we expand, security, compliance, and trust are at the core of our growth strategy.
To support this expansion, we are strengthening our security organization and are looking for a Security Analyst to play a key role in bridging GRC, security engineering, and global compliance efforts.
About the roleAs Lucidya grows internationally, maintaining strong security controls and achieving global compliance certifications is mission-critical. This role will directly contribute to achieving multiple compliance certifications per quarter, ensuring Lucidya meets the highest standards of data protection and information security.
You’ll work at the intersection of GRC and Security Engineering, supporting compliance initiatives, strengthening internal controls, and enabling secure product development across cross-functional teams.
What You’ll Be DoingExperience & Background
Compliance & Security Knowledge
Technical Skills
Certifications
Soft Skills
Nice-to-Have Experience
If you’re passionate about security, compliance, and global scale, and want to help shape the security foundation of a fast-growing AI company - we’d love to hear from you
Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions.
Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform.
Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.
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