JACOBS PILLOW DANCE FESTIVAL INC

Performing Arts51-200 employeesWebsite

3

Open Roles

JACOBS PILLOW DANCE FESTIVAL INC, a leading organization in the Performing Arts industry, is currently offering career opportunities for individuals interested in contributing to its mission. With a company size of 51-200 employees, JACOBS PILLOW is seeking qualified candidates to fill several open positions. JACOBS PILLOW DANCE FESTIVAL INC currently has three open positions available. **Member Services Specialist:** This is a seasonal role located in Becket, MA 01223, within the Philanthropy department, with a hybrid remote policy. The position is part-time from March 2 to May 17, 2026, and full-time from May 18 to September 4, 2026. The role offers a salary range of $18.50 - $20.00 hourly during the part-time period and $850-$950 per week full-time. Responsibilities include managing the Member Services phone line and email inbox, handling requests from $3,500+ level donors, delivering tickets to VIPs and Ted Shawn Circle Members on campus, staffing the Member Table before performances, and assisting with Philanthropy events. The Member Services Specialist reports to the Associate Director of Membership and Individual Support and works with all departments. Benefits include three meals a day, free access to classes, performances, talks, and studio usage. Housing options might be available. **Editorial Coordinator:** This remote, seasonal position within the Marketing department offers a salary range of $20.00 - $22.50 hourly. The start date is Monday, April 13, 2026, with an end date of Sunday, August 30, 2026. The Editorial Coordinator will support the development of editorial materials, both print and digital, for the 94th annual Jacob's Pillow Dance Festival. This production-heavy role involves soliciting and managing artist-provided content, laying out programs in Adobe InDesign, maintaining Jacob's Pillow's editorial standards, and overseeing the review process. This role will also include copyediting and proofreading a range of marketing and communications materials. The position reports to the Editorial and Design Director. The work schedule is full-time across a 6-day workweek (Monday through Saturday). Compensation is $800 - $900 per week, less applicable tax withholdings. **Ticket Operations Coordinator:** This seasonal position is located in Becket, MA, with a remote start, offering a salary of $800-$900 weekly, less applicable tax withholdings. The position will run from approximately April 20 through September 04, 2026, and reports to the Director of Patron Services. The Ticket Operations Coordinator will support the Box Office Manager in the efficient operation of the festival's ticketing, group sales, and administrative processes. Responsibilities include ticket sales, customer service, administrative support, box office operations, group sales management, and communication with patrons. This position also supervises Festival Interns. The summer benefits include three meals a day, free access to classes, performances, talks, studio usage, and complimentary housing, if necessary. JACOBS PILLOW utilizes various technologies, including: * **Member Services Specialist:** Customer Service, Ticketing Software, Organizational Skills, Communication Skills, Event Support, Detail-Oriented, Fast-Paced Environment, Teamwork * **Editorial Coordinator:** Adobe InDesign, Adobe Illustrator, Adobe Creative Cloud, Google Workspace, Written Communication, Verbal Communication, Project Management, Collaboration, Copyediting, Proofreading, Editorial Standards, Fact-Checking, Version Control, Editorial Judgment, Accessibility, Marketing * **Ticket Operations Coordinator:** Customer Service, Box Office Management, Group Sales, Ticketing Software, Organizational Skills, Multitasking, Attention to Detail, Numerical Skills The work environment varies depending on the position. The Member Services Specialist role is hybrid, with part-time remote work from March 2 – May 17, 2026 and on-campus work from May 18 – September 4, 2026. The Editorial Coordinator and Ticket Operations Coordinator positions are primarily remote. Here are some frequently asked questions about working at JACOBS PILLOW and applying for these positions: 1. **What is the status of the Member Services Specialist position?** The Member Services Specialist position is a seasonal role that is part-time from March 2 to May 17, 2026, and full-time from May 18 to September 4, 2026. 2. **Where is the Editorial Coordinator position located?** The Editorial Coordinator position is a remote position. 3. **What are the key responsibilities of the Ticket Operations Coordinator?** The Ticket Operations Coordinator is responsible for ticket sales, customer service, administrative support, box office operations, group sales management, and communication with patrons. 4. **What is the start date for the Editorial Coordinator position?** The start date for the Editorial Coordinator position is Monday, April 13, 2026 (negotiable). 5. **What benefits are offered to the Ticket Operations Coordinator during the summer?** The Ticket Operations Coordinator receives three meals a day, free access to classes, performances, talks, studio usage, and complimentary housing, if necessary. 6. **How many interview rounds can candidates expect for the Member Services Specialist role?** For the Member Services Specialist position, candidates can expect to engage in up to three rounds of interviews, all conducted virtually via Zoom. 7. **What accommodations are available during the application process?** Should you require any accommodations to facilitate your application, please don’t hesitate to reach out to JACOBS PILLOW at [email protected]. They are committed to providing support throughout the application journey, whether that’s through email, a phone conversation, or a video call.