fleetster

Software Development11-50 employeesWebsite

3

Open Roles

fleetster is a Software Development company. The company currently has between 11-50 employees. fleetster is currently hiring for three positions: * **Technical Support Specialist (m/w/d) | München:** This on-site role in Munich involves providing excellent technical support for fleetster's clients using their cloud-based software for carsharing and fleet management. The specialist will work with the product team to improve user experience, address customer inquiries via email, chat, and virtual meetings, and build strong client relationships. Key responsibilities include becoming a product expert, resolving technical issues, and contributing to the continuous improvement of processes. * **HR Manager (m/w/d) | München:** This on-site, part-time position (starting at 20 hours per week) involves shaping People & Culture at fleetster. The HR Manager will oversee recruiting, onboarding, administration, and feedback processes. Responsibilities include organizing trial days and the candidate journey, managing HR administration tasks, planning and supporting onboarding/offboarding, handling bonus and incentive programs, maintaining feedback and employee relations, and contributing to employer branding on platforms like Kununu and LinkedIn. * **Quality Assurance Engineer (m/f/x) | hybrid:** This hybrid role requires working in or near Munich. The Quality Assurance Engineer will be an integral part of ensuring that fleetster’s products meet high standards. Responsibilities include end-to-end testing of merge requests, implementing and maintaining automated tests, reproducing and documenting customer issues, executing pre- and post-deployment testing, and maintaining test cases and documentation. The following technologies are used by fleetster: * **For Technical Support Specialist:** Technical Support, Customer Communication, Problem Solving, Technical Affinity, Organizational Skills, B2B Experience, Agile Environment, English Communication, German Communication * **For HR Manager:** HR Administration, Recruiting, Onboarding, Employee Relations, Communication, Empathy, Process Management, Documentation, Employer Branding, Feedback Processes, Team Support, Hands-on Mentality, Structured Work Style, Prioritization, Interest in Technology, German Language, English Language * **For Quality Assurance Engineer:** Quality Assurance, SaaS, Automation, End-to-End Testing, Analytical Mindset, Detail Orientation, GitLab, Cypress, Playwright, Detox, Appium, Postman, SQL, NoSQL, AWS, Notion fleetster offers both on-site and hybrid work arrangements. The Technical Support Specialist and HR Manager positions are on-site in Munich. The Quality Assurance Engineer position is hybrid, requiring the applicant to live in the vicinity of Munich. 1. **What benefits does fleetster offer for employees?** Fleetster offers opportunities for professional development, an annual training budget (Lotaro), team events, and the option for a Wellpass or Deutschlandticket after the probation period. Furnished company apartments close to the office are also available if needed. 2. **What qualifications are needed for the Technical Support Specialist role?** Experience in Technical Support or a similar customer support role in a SaaS environment (ideally B2B) is needed. Technical affinity and experience in a dynamic, agile environment, strong communication skills, and the ability to build trust are essential. 3. **What does the HR Manager role involve?** The HR Manager role involves a mix of HR tasks, including organizing trial days, handling HR administration, managing onboarding and offboarding processes, overseeing bonus and incentive programs, maintaining feedback and employee relations, and supporting employer branding. 4. **What skills are required for the Quality Assurance Engineer role?** Candidates for the Quality Assurance Engineer role should have 3–5 years of hands-on QA experience (SaaS background strongly preferred), 2+ years of automation experience with modern End-to-End frameworks, strong analytical skills, detail orientation, and fluent English communication skills. 5. **What is the remote policy for the available positions?** The Technical Support Specialist and HR Manager positions are on-site in Munich. The Quality Assurance Engineer role is hybrid. 6. **How can I apply for a position at fleetster?** You can submit your application. A CV or a LinkedIn profile link is recommended.