Veterinary Customer Service Representative
About this role
š¾ Now Hiring: Veterinary Customer Service Representative š¾
Are you passionate about animals and enjoy helping people? Join our compassionate and dedicated veterinary team! We are seeking a friendly, organized, and professional Customer Service Representative to be the welcoming face of our hospital.
Responsibilities:
• Greet clients and patients with warmth and professionalism
• Answer phones and schedule appointments
• Manage medical records and client communication
• Assist with check-in/check-out and payment processing
• Support our veterinary team in providing exceptional patient care
Qualifications:
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Veterinary or medical office experience preferred, but not required
• Positive attitude and team-oriented mindset
• Compassion for animals and their owners
What We Offer:
• Supportive and collaborative team environment
• Competitive pay
• Opportunities for growth and training
• Employee pet care discounts
• Flexible scheduling options
If you are looking to build a rewarding career helping pets and the people who love them, we would love to hear from you!
Company at a glance
At Community Veterinary Partners, we believe a kinder, more compassionate world begins with how we careāfor animals, for people, and for each other.
Weāre a growing community of over 140 locally led general practice, exotic, large animal, and ER/Specialty veterinary hospitals, across 18 states, united by a shared mission: to create more meaningful moments between pets and people.
Each hospital in our community has its own story, culture, and valuesāand we believe in honoring and celebrating that individuality. What brings us together is a commitment to care thatās not just clinically excellent, but deeply human in spirit.
Our work is guided by four core pillars
- Elevate Care: through clinical autonomy, innovation, and shared expertise
- Champion People: with well-being support, mentorship, and career growth
- Enhance Experiences: for our teams, clients, and patients alike
- Expand Impact: in the communities we serve and the profession we love
Whether itās mentoring the next generation of doctors, hosting clinical trials, fostering leadership, or helping a team open the doors to a new hospital, CVP is building something lasting: a trusted community where veterinary professionals feel seen, supported, and empowered to lead.
Weāre not just in the business of veterinary medicineāweāre building a place where people grow, teams thrive, and every meaningful moment of care makes a difference.
Top Benefits
- Supportive and collaborative team environment
- Competitive pay
- Opportunities for growth and training
- Employee pet care discounts
- Flexible scheduling options
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