Associate

• Join a growing and dedicated client solutions team, focused on supporting Australian businesses.

• Play a crucial role in growing market share and further extending CommBank’s position within the community.

We’re a high-performing, customer-focused team looking for someone who thrives on taking ownership, brings fresh thinking, and enjoys solving complex problems. You’ll join an environment where innovation is supported, ideas are valued, and there’s strong investment in making a real impact.

Reporting to the Executive Manager – Strategy & Sales Enablement, you’ll work in a newly formed team, collaborating with marketing and other stakeholders across Specialist Sales and Client Solutions to influence strategy through leveraging research and data to support our engagement with industry participants and clients.

In addition, you will assist with day-to-day activities to support industry specific strategic initiatives for growth.

Team:

The Specialist Sales & Client Solutions team plays a key role in driving growth and strengthening CommBank’s position in the market. Working closely with industry partners, the team develops and delivers strategy, policy and capability initiatives that enable our bankers to better support customers. Together, we're helping bring CommBank’s ambition to life: being the trusted partner of choice for Australian businesses.

Key Responsibilities:

• Provide data, research and reporting support to the team, including sourcing of external information (news, industry insights, proposed legislative changes, competitors), strategic activities and data trends to assist with strategy and policy development.

• Use data and research to provide insights and information to assist with industry changes and assess potential impacts.

• Build a network of internal contacts to provide industry knowledge and insights for industry-focused presentations, industry reviews, and internal reporting documents.

• Conduct research and update various information sources to ensure accuracy and relevance for both internal and external stakeholders as well as maintaining a compliant framework.

Your skills and experience:

• Strong insights and research ability, including solid data and reporting capabilities and familiarity with AI toolkit.

• Ability to collate, interpret, and explain data, moving beyond reporting to recommendation and insight.

• Experience in a Strategy, Marketing, and/or Data and Analytics team, ideally in Financial Services.

• Stakeholder management skills, with the ability to build relationships with both internal and external stakeholders, including frontline distribution teams, risk, compliance and marketing, external industry bodies, and advisory firms.

• Strong sense of time management and urgency, with a focus on outcomes.

• Effective presentation building skills, including proficiency in MS suite.

• A tertiary qualification in Strategy/Marketing, Business/Finance and/or Commerce would be highly regarded.

At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.