Internal Client Care Coordinator – Elevate Service & Build Connections
About this role
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Partner with our clients and the Comfort Keepers Support Team to coordinate exceptional care and service. Communicate effectively with caregivers, providers, and families while ensuring seamless scheduling and prompt resolution of service requests.
At Comfort Keepers, we have been enhancing the lives of seniors and their families for over 20 years through compassionate, in-home care services. Based throughout Pennsylvania, we pride ourselves on fostering a supportive and growth-focused work environment for our employees.
- High school diploma or 2+ years of relevant experience
- Strong sales and organizational skills
- Proficiency in Microsoft Office
- Excellent communication and relationship-building abilities
- Calm under pressure, detail-oriented, and team-focused
- Handle client inquiries, leads, and home visits
- Match caregivers with clients based on qualifications and needs
- Manage client relationships, resolve issues, and ensure quality care
- Coordinate care plans with providers and family members
- Track and update care documentation and notes
- Address scheduling challenges and support team communication
- Professional, positive attitude and attention to detail
- Clear, confident communication skills
- Ability to foster strong morale and relationships
Start a fulfilling caregiver career with Comfort Keepers
Company at a glance
Comfort Keepers has been dedicated to providing in-home senior care that brings joy to our clients' lives for more than 20 years. Our approach starts with Interactive Caregiving™ and Elevating the Human Spirit-- compassionate care that focuses on activating the mind, body, healthy habits, and a safe home environment.
Our greatest asset is our dedicated team of caring professionals who are extensively trained in the responsibilities and approaches needed to enable superior senior care and companionship. Comfort Keepers collaborates with employees and caregivers year-round to ensure our clients are treated with the same grace, dignity, and compassion that every person deserves.
Top Benefits
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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