External Client Care Coordinator Position
About this role
Responsive recruiter
Benefits:
- Bonus based on performance
- Company car
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
External Client Care Coordinator
Join a team dedicated to creating exceptional client experiences while making a meaningful difference in the lives of individuals and families throughout the community.
We are currently seeking a motivated, organized, and relationship-driven External Client Care Coordinator to support client partnerships, coordinate services, and ensure outstanding care delivery across our service areas.
Location:Lebanon/Manheim,Williamstown, Pine Grove, Myerstown, Manheim, Mechanicsburg, Lebanon, Palmyra, Jonestown
Location:Lebanon/Manheim,Williamstown, Pine Grove, Myerstown, Manheim, Mechanicsburg, Lebanon, Palmyra, Jonestown
What You'll Do
- Build and maintain strong relationships with clients, families, referral partners, and community organizations
- Serve as a trusted liaison between clients and internal care teams
- Conduct client consultations and assist with developing personalized service plans
- Monitor client satisfaction and proactively address concerns or changing needs
- Coordinate service requests, staffing needs, and ongoing care adjustments
- Foster partnerships with healthcare professionals, social workers, and community resources
- Support client retention through consistent communication and quality follow-up
- Assist with growth initiatives, outreach activities, and community networking opportunities
- Ensure compliance with company standards and documentation requirements
- Collaborate with multiple departments to deliver seamless client experiences
What We're Looking For
- Excellent communication and relationship-building abilities
- Strong organizational and time-management skills
- Ability to multitask and prioritize in a fast-paced environment
- Professional, compassionate, and client-focused mindset
- Experience in customer service, healthcare coordination, case management, or related fields preferred
- Proficiency with computer systems and standard office applications
- Self-motivated individual who thrives both independently and as part of a team
Why You'll Love This Opportunity
- Competitive full-time salary and career stability
- Supportive leadership and collaborative workplace culture
- Opportunity to make a positive impact on clients and families every day
- Professional development and advancement opportunities
- Meaningful work that combines relationship-building with community service
- Be part of a growing organization committed to excellence and compassionate care
If you're passionate about helping others, creating lasting client relationships, and contributing to a mission-driven team, we'd love to connect with you. Apply today and become a valued part of our growing organization.
Compensation: $30,000.00 - $45,000.00 per year
Start a fulfilling caregiver career with Comfort Keepers
Becoming a Comfort Keepers®️ in-home caregiver is a great way to make a difference in the lives of seniors and their families and to make a positive impact on your own life. The caregiver hiring process is designed to be simple and convenient for applicants.
Company at a glance
Comfort Keepers has been dedicated to providing in-home senior care that brings joy to our clients' lives for more than 20 years. Our approach starts with Interactive Caregiving™ and Elevating the Human Spirit-- compassionate care that focuses on activating the mind, body, healthy habits, and a safe home environment.
Our greatest asset is our dedicated team of caring professionals who are extensively trained in the responsibilities and approaches needed to enable superior senior care and companionship. Comfort Keepers collaborates with employees and caregivers year-round to ensure our clients are treated with the same grace, dignity, and compassion that every person deserves.
Founded1998
Team Size51-200 employees
WorkspaceOn-site
IndustryIndividual and Family Services
Location
North Cornwall Township, Pennsylvania, United States
Websitecomfortkeepers.com
LinkedInLinkedIn
Top Benefits
- Bonus based on performance
- Company car
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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