Field Service Engineer
About this role
Key Responsibilities
- Travel to customer site to maintain Cohu systems or exchange instruments.
- Perform new systems installation.
- Provide technical support and training to customers.
- Provide technical assistance to Sales department.
- Update technical and installation tickets with follow up actions regularly.
- Complete and submit field reports on time.
- Find out customer’s potential issues and feed back to management team.
- To ensure customer satisfaction and key account management.
Requirements
- Over 3 years working experience on any handlers.
- Excellent analytical and problem solving abilities.
- Good interpersonal & communication skills and team work.
- Must be able to communicate in Japanese language.
- Proficiency in English and Chinese speaking and writing is an advantage.
- Diploma/Degree in Electronic/Electrical Engineering.
Company at a glance
Cohu is the leading supplier of semiconductor test handlers and contactors, and a growing provider of automated test equipment, inspection & metrology solutions, and data analytics software to optimize semiconductor manufacturing yield and productivity. Cohu’s differentiated and broad product portfolio enables optimized yield and productivity, accelerating customers’ manufacturing time-to-market.
Cohu is a publicly traded (NASDAQ: COHU) global company with headquarters in Poway, CA. We have a global footprint with ~3,000 employees.
We are the leading supplier of Semiconductor Test and Inspection & Metrology Handlers and Test Contactors. We have market leadership in RF Power Amplifier/Front-End Module Testing.
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