Associate, KYC Operations, Operations

Location
Hong Kong - CITIC Tower
Workplace
On-site

About this role

Key Areas of Responsibilities

  • The main responsibilities include periodic review and other KYC-related tasks; client onboarding is not part of the scope.
  • Act as SME to guide clients through the KYC Requirements and document variations.
  • Risk and regulatory classification of existing clients.
  • Interact with clients for periodic reviews and resolve issues from screening processes, escalating exceptions to AML or Compliance as appropriate.
  • Conduct in-depth analysis on client ownership structures via public sources or provided documents, and support the team with additional confirmation or approvals if needed.
  • Verify submitted documents with external data sources and screening tools per Customer Identification Program.
  • Stay updated on process/regulatory changes and ensure open communication across regions.
  • Respond to internal audit queries on KYC processes and client files.
  • Other KYC-related tasks may be assigned from time to time.

Requirements

  • Bachelor’s degree or above.
  • 3–5 years relevant experience in KYC/client onboarding, preferably in banking.
  • Experience with various client types (Institutions, Corporates, SPVs, Trusts, Funds, FIs).
  • Strong understanding of constitutional documents and corporate structures.
  • Excellent verbal and written communication.
  • Mandarin proficiency is advantageous for reviewing Chinese documents.
  • Knowledge of HK SFC AMLO and MAS KYC requirements necessary.
  • Industry knowledge, including products, markets, and front-to-back processes, a plus.
  • Attention to detail, process orientation, time management, organizational and relationship-building skills, and strong investigative ability.

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