HR Services Hub Analyst (Latam/Noram)

Job ID: 41748  |  Location: Mexico City, Mexico City, Mexico | Work Model: Hybrid 

 

Lead and manage all aspects of US payroll operations, ensuring accurate, timely, and compliant processing for a multi-state workforce. Oversee end-to-end payroll cycles including regular, off-cycle, and special payments while maintaining strict adherence to federal, state, and local tax regulations and wage and hour laws. Drive operational excellence through process improvements, system optimization, and automation initiatives. Ensure financial accuracy through rigorous audits, account reconciliations, and support for month-end and year-end closing processes. Serve as the subject matter expert for payroll compliance, system functionality, and best practices while maintaining comprehensive documentation and standard operating procedures.

Responsibilities

• Oversee end-to-end payroll processing for all US employees, ensuring accurate and timely payment
• Review and approve payroll calculations, deductions, and tax withholdings
• Manage multi-state payroll compliance and regulations
• Process off-cycle payrolls, bonuses, commissions, and special payments
• Ensure accurate processing of garnishments, benefits deductions, and 401(k) contributions
• Ensure compliance with federal, state, and local payroll tax regulations
• Maintain compliance with wage and hour laws (FLSA, state labor laws)
• Conduct payroll audits to ensure accuracy and compliance
• Implement system updates and test new functionalities
• Identify and implement process improvements and automation
• Maintain payroll documentation and standard operating procedures
• Reconcile payroll accounts and prepare journal entries
• Support month-end and year-end closing processes
• Handles employee inquiries allocated in the ticketing tool queue, provinding resolution within SLAs.                              
• Responsible for follow-ups on ticket’s pending inputs and closure. Ensure timely and accurate resolution of all inquiries and requests.