About this role
Job ID: 41504 | Location: Melbourne, All Australia, Australia | Work Model: Hybrid
Responsibilities
- The role is accountable for general account management of Heart/ Belly customers and Distributor Management for PHC Distributor in Australia and New Zealand
- Overall relationship management and close contact with Procurement, R&D, Product Development
- Overall growth and satisfaction of the account
- Contracts, price and overdue management
- Overall customer demand development insights
- Drive growth by expanding share of wallet (specked in products), for example via biddings and tenders
- Proactively address and mitigate churn risks
- Overall CRM customer and NBD pipeline (in collaboration with BD)
- Accurate and timely sales forecast
- The role operates in a coordinated team set-up composed by: CSM, BD, CSD and/or GBS to ensure full customer journey success; BDs drive new business development of not specked in products, while CSD / GBS ensure order management and deliveries.
Requirements
- Degree in Science,Pharmaceuticals, Engineering or Management
- 7 – 10 Years in years of experience with proven record in commercial, sales management
- Sales drive & achievement motivation, business acumen & commercial creativity, collaboration & inspiring customer confidence, adaptability, resilience & agility, delivering results & meeting expectations)
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