Operations Technician 24x7

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.

We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us!

Right now, we are looking for a Operations Technician 24x7 to integrate our internal team, based in Lisbon.

Your responsibilities include:

• Experience of working with ITSM tools, whether for opening INs and RQs and/or managing multiple players in escalation processes;
  
• Computer skills in Windows and Unix/Linux environments;
  
• Crisis room management.
  

You must have:

• 12th grade academic level in IT as minimum requirement (plus);
  
• At least 1 year experience in a similar role;
  
• Knowledge of computer support and networks;
  
• Availability for 24/7 shifts.
  

We value:

• Excellent communication, interpersonal and resilience skills;
  
• Ability to work in a team;
  
• Dynamism and sense of responsibility;
  
• Ability to adapt;
  
• A love for challenges and continuous learning.
  

We offer:

• Regular professional development;
  
• Certification paths resources;
  
• Regular teambuilding programs;
  
• Friendly workplace.
  

Workplace: Lisbon (On-site)

Claranet: Make Modern Happen!