Network Engineer Junior

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.

We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us!

Right now, we are looking for a Network Engineer Junior to integrate our internal team, based in Lisbon.

Your responsibilities include:

• Manage and resolve low to medium complexity network incidents;
  
• Provide Level 2 (L2) technical support;
  
• Execute standard operational procedures;
  
• Perform basic configuration of routers, switches, and firewalls;
  
• Implement low-risk network changes;
  
• Conduct infrastructure health checks;
  
• Escalate complex issues to senior engineering teams;
  
• Maintain and update technical documentation and asset inventories;
  
• Support software upgrades and maintenance activities;
  
• Manage basic VLAN, VPN, and network connectivity configurations;
  
• Utilize monitoring and troubleshooting tools to identify and resolve issues;
  
• Participate in post-change testing and validation activities;
  
• Collaborate with vendors and technology partners under guidance;
  
• Follow established operational processes and procedures.
  

• Experience in Network Operations and Support environments;
  
• Knowledge of TCP/IP networking fundamentals;
  
• Basic knowledge of LAN, WAN, VLANs, Routing and Switching;
  
• Experience troubleshooting network connectivity issues;
  
• Basic hands-on experience with Cisco, Aruba, HPE or equivalent network technologies;
  
• Experience working with network monitoring and ticketing tools;
  
• Understanding of ITIL-based Incident and Change Management processes;
  
• Ability to create and maintain technical documentation;
  
• Good communication and customer-facing skills;
  
• CCNA certification (or equivalent knowledge).
  

We value:

• CCNA certification or higher;
  
• Interpersonal relationship;
  
• Teamwork;
  
• Proactivity and initiative;
  
• Time management;
  
• Goal orientation;
  
• Deadline accomplishments;
  
• Good analytical ability.
  

We offer:

• Regular professional development;
  
• Certification paths resources;
  
• Regular teambuilding programs;
  
• Friendly workplace.
  

Workplace: Lisbon (Hybrid)  

Claranet: Make Modern Happen!