Wellness Guide (Full-Time)
About this role
CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men’s Health Travel Awards - Top Relaxation Destination
• AAA Four Diamond Rating
• AAA Inspector’s Best of Housekeeping Award
WHY YOU’LL LOVE WORKING AT CIVANA
• Affordable health insurance starting the 1st of the month following hire date
• Complimentary shift meal
• Complimentary access to wellness classes & programming
• Generous Team Member & Friends & Family Resort rates and discounts
• 401K Retirement Plan with Matching
As a Wellness Guide, you'll be at the heart of the guest wellness journey, delivering exceptional, personalized guest experiences aligned with CIVANA brand standards, leading group classes, guiding 1-on-1 consultations, and helping guests connect with practices that leave a lasting impact. We're especially looking for Guides with strength in meditation, sound bowls / breath & sound, and fitness instruction; yoga teaching experience is welcome but a lower priority for this hiring round. Guides are the face of CIVANA on camera and across our platforms, so genuine comfort in front of guests and content is a must.
KEY RESPONSIBILITIES
• Lead and instruct diverse group classes, catering to various levels
• Offer 1-on-1 consultations, personalized training, and guest engagement, plus community events and motivation to help our guests along their wellness journeys
• Engage guests through hosted experiences (e.g., community activations and events)
• Support the Programs and Design teams to identify and create own-able, differentiated formats for both transient and group guests
• Work with Marketing to develop content that furthers our position as a leader in wellness/wellness travel across platforms (web, email, social)
• Support setup, breakdown, and transitions for classes and events
• Partner with the Operations team to ensure seamless daily execution, including check-ins as needed
• Maintain cleanliness and readiness of wellness and activity spaces
QUALIFICATIONS
• Demonstrated teaching or facilitation experience in at least one priority modality: meditation, sound bowls/breath & sound, or fitness instruction
• 1-3+ years of experience in hospitality, wellness, fitness, or guest-facing roles
• Comfortable being photographed/filmed for use across CIVANA's web, email, and social platforms; genuinely comfortable being the face of CIVANA
• Strong communication skills and ability to connect with a wide range of guests
• Comfortable leading small and larger groups and speaking in front of others
• Passion for wellness, mindfulness, and guest experience
• Team-oriented, adaptable, and proactive
• Full-time availability, 40+ hours/week; open to weekends and holidays
SCHEDULE
This is a full-time, W2 position requiring 40+ hours per week, including weekends and holidays as needed.
Company at a glance
Nestled high in the Sonoran Desert, CIVANA Wellness Resort & Spa is a playground of wellbeing located just outside of Scottsdale. The only wellness resort & spa to focus on happiness first, healthiness always, CIVANA provides time and space to awaken the soul, free the mind and connect. Because we’re all trying to find our happy place, but happiness isn’t a place, it’s a state.
Grounded in principles of flexibility, personalization, and accessibility, CIVANA is a premium destination for the wellness conscious traveler looking for a highly personalized wellness experience that doesn’t feel prescriptive, restrictive or regimented and leaves guests craving their next visit. Designed as an approachable alternative to most wellness resorts and one that suits the modern traveler, CIVANA offers each guest the flexibility to create an impactful, immersive experience that best suits them – from devout students of wellness who want to dive deeper to those who simply want to relax and unplug. Between a world-class spa, wellness classes and studios, healthy cuisine, and welcoming accommodations, CIVANA offers the very best of the wellness experience. CIVANA also offers nearly 15,000 square feet of meeting space ideal for wellness and corporate retreats.
Top Benefits
- Affordable Health Insurance
- Complimentary Shift Meal
- Complimentary Access To Wellness Classes & Programming
- Team Member & Friends & Family Resort Rates And Discounts
- 401K Retirement Plan With Matching
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