Outdoor Guide
About this role
CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.
ACCOLADES
• 2026 Newsweek’s World’s Most Extraordinary Spas
• 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat
• 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa
• 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort
• 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2025, 2024, 2023 TripAdvisor Traveler's Choice Award
• 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US
• 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose
• 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge
• 2024, 2023, 2022 OpenTable Diners' Choice Award
• 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World
• 2023 Men’s Health Travel Awards - Top Relaxation Destination
• AAA Four Diamond Rating
• AAA Inspector’s Best of Housekeeping Award
WHY YOU’LL LOVE WORKING AT CIVANA
• Complimentary access to wellness classes & programming
• Complimentary shift meal
• Team member referral bonus
• Generous Team Member & Friends & Family Resort rates and discounts
• $50 gas subsidy 25+ miles per month
We are seeking passionate, service-oriented, positive and hard-working individuals
with a love for health and wellness, and an excitement for hospitality.
Availability on all Saturdays, Sundays, and holidays is required.
As an Outdoor Adventure Guide you will be responsible for:
• Facilitating the ropes course
• Leading groups of up to 8 on daily instructional mountain biking outings
ranging from beginner to advanced varying from 2-15 miles in 2 hours.
• Leading & tail groups of up to 20 on daily hiking activities ranging from easy
to very difficult and in the range of 3-12 miles, with elevation from 200-
1500ft while carrying up to a 35lb pack.
• Facilitating programs for corporate and social groups in hiking, mountain
biking, court activities, and team building events on the challenge course.
• Assisting with all outdoor equipment maintenance and usage logs.
QUALIFICATIONS
--Wilderness First Aid or First Responder Certification required.
--1+ previous professional/educational experience as an Outdoor Adventure
guide or educator.
--2 years professional/personal experience hiking and mountain biking.
--2 years’ experience in facilitation of high/low ropes elements OR 2+
years climbing experience.
--Previous hotel/resort experience preferred
--Willing and able to work all shifts including weekends/holidays
--Must have reliable transportation
--Knowledge/passion in Health & Wellness
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
This role requires a high level of physical activity in an outdoor desert environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to work outdoors for extended periods in varying weather conditions, including heat, sun exposure, wind, and uneven terrain
• Ability to stand, walk, hike, and/or bike for extended periods (2–6+ hours per shift)
• Ability to hike distances of up to 12 miles with elevation gains up to 1,500 feet
• Ability to lift, carry, and/or move equipment up to 35–50 pounds regularly (e.g., backpacks, biking gear, safety equipment)
• Ability to carry a loaded backpack up to 35 pounds over uneven terrain for extended distances
Ropes Course Requirements:
• Ability to climb, balance, and maneuver at height on ropes course elements and structures
• Ability to ascend/descend ladders, platforms, and belay systems safely
• Comfort working at heights and facilitating participants on elevated elements
• Ability to manage safety equipment, including harnesses, helmets, ropes, and belay devices
• Ability to spot, assist, and support participants physically when needed
• Ability to bend, stoop, kneel, crouch, twist, and reach overhead as needed
• Ability to maintain balance and stability on uneven, rocky, or inclined surfaces
• Ability to safely mount, ride, and control a mountain bike on varied terrain
• Ability to use hands and arms for handling equipment, setting up courses, and assisting participants
• Ability to respond quickly in emergency situations, including navigating terrain at a faster pace if needed
• Ability to work in a physically demanding, fast-paced environment while maintaining a high level of guest service
Company at a glance
Nestled high in the Sonoran Desert, CIVANA Wellness Resort & Spa is a playground of wellbeing located just outside of Scottsdale. The only wellness resort & spa to focus on happiness first, healthiness always, CIVANA provides time and space to awaken the soul, free the mind and connect. Because we’re all trying to find our happy place, but happiness isn’t a place, it’s a state.
Grounded in principles of flexibility, personalization, and accessibility, CIVANA is a premium destination for the wellness conscious traveler looking for a highly personalized wellness experience that doesn’t feel prescriptive, restrictive or regimented and leaves guests craving their next visit. Designed as an approachable alternative to most wellness resorts and one that suits the modern traveler, CIVANA offers each guest the flexibility to create an impactful, immersive experience that best suits them – from devout students of wellness who want to dive deeper to those who simply want to relax and unplug. Between a world-class spa, wellness classes and studios, healthy cuisine, and welcoming accommodations, CIVANA offers the very best of the wellness experience. CIVANA also offers nearly 15,000 square feet of meeting space ideal for wellness and corporate retreats.
Top Benefits
- Complimentary access to wellness classes & programming
- Complimentary shift meal
- Team member referral bonus
- Generous team member & friends & family resort rates and discounts
- Gas subsidy
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