Departmental Associate 1 (RCMP)
About this role
Overview
This is clerical and typing work involving mainly the transcribing of audio taped statements given to the police during their investigations. The incumbent must possess excellent organizational, multi-tasking and problem solving skills.
Examples of key responsibilities include, but are not limited to:
- Transcribe statements.
- Maintain administrative files.
- Maintain databases.
- Perform basic clerical functions such as creating letters, dealing with office records such as forms, templates, or other materials, organizing large volumes of documents or maintaining data bases and inventories.
- Monitor, track and order office supplies.
- Prepare outgoing mail, distribute incoming mail.
- Provide timely and accurate information and clerical assistance to others in the department.
- Perform additional tasks as assigned.
Knowledge, Skills & Abilities:
- Sound knowledge of clerical and record keeping methods and procedures.
- Sound knowledge of the practices and procedures used in the operation of word processing software and Dictaphone equipment.
- Sound knowledge of the rules, regulations, policies and procedures governing the work performed.
- Sound knowledge and practices of various computer software such as Microsoft Word, Excel, and Adobe Acrobat.
- Knowledge of RCMP systems is an asset.
- Ability to transcribe accurately from taped statements.
- Ability to type at least 50 wpm.
- Ability to exercise independence of judgment and action in determining priorities and meeting deadlines.
- Ability to remain professional and composed while transcribing statements which may be expletory or disturbing.
- Ability to effectively prioritize work.
- Ability to maintain concentration despite the noise and distractions of a large, open office.
- Ability to maintain effective working relationships and to deal effectively with internal contacts in matters applicable to the work.
- Complete proficiency in English and sound knowledge of spelling and grammar and the ability to format standard business letters.
- Ability to use REDMS or a similar records management system.
- Ability to obtain and maintain RCMP enhanced security clearance.
Qualifications and Experience:
Completion of Grade 12 supplemented by computer courses and typing, plus up to 1 year sound related experience, OR an equivalent combination of education and experience.
Working Conditions:
- In office.
Company at a glance
At the City of Richmond, our core values—People, Excellence, Leadership, Team, and Innovation—shape everything we do. These principles guide our decisions, define how we collaborate with colleagues, serve our customers, and engage with our community. Together, they foster a cohesive organizational culture built on respect, inclusion, and shared purpose.
We are proud to serve a vibrant, diverse community of over 200,000 residents. Richmond is a city that celebrates its multicultural heritage, offering world-class dining, a rich history showcased in museums and heritage sites, dynamic events, and a high-calibre business community. Our city welcomes people from all walks of life, creating a place where everyone belongs.
In Richmond, we blend the energy of a thriving metropolitan hub with the charm of its agricultural roots. As we grow and evolve, we remain committed to preserving the unique character that makes us exceptional.
Our team of over 2,000 dedicated professionals includes engineers, recreation leaders, financial experts, artists, and many more, all driven by a shared commitment to excellence. Together, we work to provide an outstanding quality of life for our residents while making Richmond a leading municipality in Metro Vancouver.
The City of Richmond is proud to be recognized with numerous national and international awards for excellence. Follow along as we continue shaping a dynamic and inclusive future.
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