Customer Service Technician
About this role
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At the City of Richmond, we honor our history and maintain an open mind to new ideas and ways of maintaining and improving our service levels. The City is looking for employees who are committed to public service and possess a willingness to be challenged. The Utility Department is currently recruiting for "Customer Service Technician ". |
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SUMMARY OF DUTIES: |
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Under general supervision, the Customer Service Technician works with the crew to repair and maintain the City's water and sewer system. Responsible for field assessment; occasional service connects and disconnects; minor valve and manhole maintenance; cleaning and televising sewer lines; recommends methods for correcting problems that are the property owner's responsibility. |
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MINIMUM QUALIFICATIONS: |
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Formal Education: High school diploma or equivalent GED. Training (License and/or Certification): Valid Class "C" Texas Driver's License TCEQ Class C distribution desired or should be obtained within 2 years of employment. TCEQ Class II wastewater collection license desired or should be obtained within 4 years of employment. |
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ADDITIONAL INFORMATION: |
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Qualified applicants may view the full job description below and complete a job application online. Resumes are not accepted in lieu of the completed application. If your application is incomplete or does not clearly show the experience and/or training required, your application may not be accepted. Offers of employment are contingent upon the results of a pre-employment-controlled substance screening, physical examination, education verification, background check, which may include a criminal history report, driver's license verification, State fingerprint screening, and/or credit history check. This position is open until filled with the first review of applications on Friday, August 14, 2026. Please note this posting may close at any time. |
Company at a glance
Not only does the City of Richmond, Texas offer a unique blend of Texas history and small-town charm, but it is also home to award winning master-planned communities, and surrounded by retail centers and business districts designed to complement each other. As one of the oldest cities in Texas, it also happens to be the county seat for Fort Bend County, one of fastest growing and most diverse counties in the nation.
What makes Richmond so attractive is its location. Strategically located along U.S. Highway 59, SH-99 the Grand Parkway, and U.S. 90 Alternate, Richmond is in a prime position for both commercial and residential expansion. Located less than 40 minutes from Downtown Houston and the world’s leading medical district, the Texas Medical Center, Richmond offers attractive incentive packages, trained & talented workforce to attract businesses and promote progress.
A business owner in Richmond reaps the benefits of helping preserve 180 years of history by joining a thriving business community that is leading the City into the future. So, if you’re looking for a small town feel with big city amenities, Richmond is for you. It’s got a little bit of everything… a historic downtown district, well-developed parks and trail system connecting key destination points throughout the city, a high performing school district, award winning master planned communities, and a vibrant local economy.
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