Head Instructor/Lifeguard-Fall - NC320

Summary:

Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.

Role:

Reporting to the Supervisor, Aquatics, the Head Instructor/Lifeguard is responsible for opening and closing procedures at the pool, providing support to a variety of aquatic programs and ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public facing fast paced aquatic environment providing high quality programs while providing excellent customer service.

Job Responsibilities

• Responsible for the safety and supervision of the participants and staff to ensure that policies, rules and regulations are followed.
• Responsible for the safety, security and cleanliness of the facility
• Provide support and coordination to a variety of aquatic programs such as, drop-in programs, pool rentals, registered programs and special events.
• Act as a positive role model, work as a team to ensure staff are following protocols.
• Coordinate staff rotations, breaks, delegation of tasks, work assignments
• Demonstrate excellent customer service skills along with a professional and positive attitude when communicating with the public and customers.
• Provide support as an Instructor/Lifeguard, Aquatic Attendant, Cashier and/or Building Attendant and maintain certifications for those positions.
• Perform cash, instructional, lifeguarding and aquafit duties as required.
• Knowledgeable of city programs and policies.
• Responsible for securing facility before and after programs.
• Participate in training sessions.
• Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment. 
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety. 
• Perform other tasks as assigned.

Qualifications:

• One to two years' experience as an Instructor/Lifeguard
• Current Standard or Intermediate First Aid Certificate
• Current National Lifeguard Certificate
• Current Lifesaving Instructor Certificate
• Current LSS Swim Instructor Certificate
• Current Aquatic Supervisor Certificate
• Current Airway Management
• Completed Examiners Course
• Vulnerable Persons Police Screening (prior to the start of employment)

Skills and Abilities:

• Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude. 
• Ability to demonstrate interpersonal and customer service skills. 
• Ability to work independently and as a member of a team. 
• High level of comfort in fast paced public facing environments. 
• Second language is an asset (please indicate on resume).
• Coaching experience recommended.

Other Information:

Updated qualifications include Standard or Intermediate First Aid (prior to the start of employment).

Starting Wage: $19.50 per hour.