Sr.QA Engineer-Playwright Automation

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

• Job Title: QA Lead – Selenium, Playwright, API , AI 

• Function/Department: Technology

• Location: Hyderabad/Bangalore

• Employment Type: Full Time

• Reports To:  Madhuri Tadepalli

KEY OBJECTIVE

We are looking for a visionary QA Lead to own and drive quality engineering across our platform. You will define the strategy, standards, and future ways of working for quality — spanning APIs, integrations, and platform-level reliability — while championing an AI-augmented testing mindset that keeps pace with how modern engineering teams deliver.

This is a senior leadership role at the intersection of quality strategy, platform engineering, and AI-driven innovation — for someone who can set direction, develop people, and get hands-on when it matters.

MAJOR DUTIES AND RESPONSIBILITIES

Strategy & Leadership

• Define and own the platform’s QA strategy and roadmap, aligned to platform engineering goals and business outcomes.

• Champion a platform-thinking approach to quality — treating test coverage, reliability, and release confidence as first-class product concerns.

• Partner with Platform Engineering, Product, and Architecture to embed quality at every stage of the delivery lifecycle.

• Build and nurture a high-performing QA chapter, setting standards for craft, automation maturity, and continuous improvement.

AI & Future Ways of Working

• Lead the adoption of AI-assisted testing practices — AI-generated test cases, self-healing automation scripts, intelligent defect prediction, and anomaly detection.

• Evaluate and pilot emerging QA tools and platforms relevant to the platform’s tech stack and scale.

• Establish guardrails and best practices for responsible AI usage within the platform testing lifecycle.

• Drive a shift toward smarter, faster feedback loops — reducing manual overhead without sacrificing coverage or confidence.

Platform Test Architecture

• Own test architecture decisions — framework selection, tooling standards, and CI/CD integration for the platform.

• Define coverage strategies across API testing, integration testing, contract testing, and non-functional testing (performance, resilience, security).

• Govern test environment strategy, data management, and pipeline quality gates across the platform.

• Ensure test suites are maintainable, fast, and provide genuine signal — not just coverage metrics.

Engineering Excellence

• Set and enforce QA standards: code quality within test codebases, reporting cadence, defect lifecycle, and triage discipline.

• Drive shift-left quality practices — embedding quality thinking into planning, design, and development, not just post-build.

• Champion observability-driven quality — using platform telemetry and production signals to inform testing strategy.

• Lead platform-wide retrospectives on quality outcomes, escaped defects, and testing effectiveness.