IT Change Analyst

IT Change Analyst

Responsibilities

• Reporting into Group IT Change Manager: Work with the Group IT Change Manager
  to ensure adherence to process.
• CAB Leadership: Chair regular CAB meetings, ensuring timely decisions on normal
  and emergency changes.
•  KPI and Metrics: Set up and report on agreed KPIs and metrics to measure the
  effectiveness of the Change Management process.
• Process Maturity: Ensure continued maturity of Change Management through
  stakeholder feedback and KPI/metrics review.
•  Efficiency Improvements: Drive process efficiency and effectiveness improvements
  through continual improvement and the use of standard change requests.
• Third-Party Changes: Work with key IT partners to ensure third-party changes are
  logged and reviewed effectively.
•  Change Reviews: Conduct change reviews to capture lessons learned from failed,
  emergency, and other periodic changes, ensuring actions are logged and tracked.
•  Process Integration: Collaborate with process owners such as Incident and Problem
  Management to ensure seamless integration between processes.
• Documentation and Training: Provide process documentation, training, and
  consultation to support governance, compliance, and understanding of Change
  Management across the global IT/IS community.
•  Stakeholder Management: Manage complex stakeholders and lead initiatives across
  multiple functions and teams.
•  Global Compliance: Ensure global compliance with the Change Management
  process across the IT/IS community

Experience

• Demonstrable experience leading ITIL Change Management
  processes.
• Experience driving process conformity and ensuring adherence to established
  standards.
• Change Authority: Experience acting as IT Change Lead for an organisation
  with over 10,000 geographically dispersed employees.
• Strong communication skills, with the ability to produce high-quality reports and
  presentations.
• Proven ability to manage complex stakeholders and lead initiatives across
  multiple functions and teams.
• Demonstrable evidence of working effectively as part of a team.
• Ability to lead IT Change Management for a global organisation, managing
  processes that span multiple regions and time zones.
• Experience in driving process efficiency and effectiveness improvements through
  continual improvement initiatives.
• Experience in providing process documentation, training, and consultation to
  support governance, compliance, and understanding of Change Management.
• Familiarity with Incident and Problem Management processes and it’s
  integration with Change Management.
• Change Reviews: Experience conducting change reviews to capture lessons learned and ensure continuous improvement.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world.  Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare.  With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate.  We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. 

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.