Automotive Service Advisor / Writer | Weekends Off | Blendon Woods
About this role
Company Description
Christian Brothers Automotive
Benefits:
- Top pay for Qualified Service Advisors/Parts Estimator
- Closed Every Weekend To Spend Time With Family & Friends
- Paid Vacation & Paid Holidays
- Healthcare Benefits Available
- On-Going Training & Career Advancement
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
- Employee Appreciation Events
- Weekly Team Lunches
- Locally Owned and Operated
Job Description
Job Title:
Automotive Service Advisor / Writer $65,000-$80,000
Location:
5880 Old Hamilton rd Columbus, Oh 43230
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
- Greet every customer that enters our facility with hospitality and respect
- Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and the guests
- Directs, coordinates, and participates in performing customer service activities
- Shuttle customers as needed in CBA branded vehicle
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed.
- Other duties as assigned.
Qualifications
Positive attitude and friendly demeanor. Upbeat
Additional Information
Company at a glance
Christian Brothers Automotive is one of the fastest growing, full service auto repair companies in America! We've been ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers by J.D. Power Six Times in a Row.
We are committed to honoring God in all we do by operating with honesty and integrity through superior service and loving our neighbors as ourselves. Christian Brothers Automotive has grown to more than 335 shops and has never closed a single location.
Based on the Franchise Business Review, over the past 2 years, Christian Brothers Automotive has had the most satisfied franchisees in the automotive category while also making the list for most satisfied franchisees regardless of the industry for 10 years running!
Top Benefits
- Paid vacation
- Paid holidays
- Healthcare benefits
- On-going training
- Career advancement
- Employee point store access
- Weekly team lunches
- Employee appreciation events
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