Support Agreement Office Lead

Serves as the primary functional lead and trusted advisor in establishing and operationalizing the Support Agreement Management Office within ASA (FM&C). Responsible for building the governance structures, coordination frameworks, and processes necessary for long-term mission success. Partners directly with the client to stand up the office, shape its governance model, and ensure all support agreement activity aligns with applicable DoD regulations, including DoDI 4000.19. The ideal candidate brings deep familiarity with DoD policy, strong coordination skills across internal and external trade partners, and the ability to translate regulatory requirements into executable, sustainable processes and documentation.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

• The ability to obtain, maintain and access classified information at the Secret level.
• Strong project or program management background, with demonstrated experience standing up new offices, processes, or governance structures within a complex organizational environment.
• Proven stakeholder coordination and relationship-management skills, including experience engaging and briefing senior stakeholders at the HQDA (Headquarters, Department of the Army) level or equivalent DoD enterprise-level organizations.
• Familiarity with governance frameworks and process improvement methodologies within the DoD environment.
• Demonstrated experience coordinating with internal and external trade partners across a complex DoD stakeholder network.
• Proficient in the Microsoft Office Suite, with demonstrated expertise in Excel (data tracking, reporting, and analysis) and Teams (collaboration and communication).
• SharePoint user experience: ability to navigate, upload, and collaborate within SharePoint environments.
• Ability to develop process workflows and Concepts of Operations (CONOPs) that translate complex regulatory and operational requirements into clear, actionable documentation.
• Ability to serve as a trusted advisor to the client — providing sound recommendations and strategic guidance on support agreement policy, governance, and execution.
• Ability and willingness to train client staff and team members on support agreement processes, governance frameworks, and regulatory requirements.
• Excellent written and verbal communication skills; ability to prepare and deliver briefings to senior leadership.
• Strong organizational skills with the ability to manage competing priorities in a high-tempo environment.
• Proactive and self-directed — identifies issues early, engages stakeholders without waiting to be directed, and drives solutions forward.
• Demonstrated team-player mentality — collaborative, reliable, and committed to shared mission success.
• Prior experience supporting the U.S. Army or other DoD components required.

PREFERRED QUALIFICATIONS

• Working knowledge of DoDI 4000.19 and its application to support agreement development, execution, and compliance.
• Familiarity with G-Invoicing and its use in managing reimbursable orders and interagency agreements within the DoD.
• Familiarity and experience with interagency agreements.
• DoD Financial Management experience, including reimbursable funding mechanisms.
• Experience supporting the establishment or operation of a DoD staff office, program office, or governance function.

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.

• Lead and partner with the client to establish and operationalize a Support Agreement Office, including development of its organizational structure, governance model, and standard operating procedures.
• Serve as program lead and trusted advisor to the client on support agreement policy, governance, and execution — providing actionable recommendations, informed by subject matter experts as needed, that guide leadership decisions.
• Develop process workflows and Concepts of Operations (CONOPs) to document, standardize, and communicate support agreement procedures across the office and with key stakeholders.
• Establish and manage governance frameworks to ensure compliance and effective oversight of all support agreement activities, including audit readiness and regulatory adherence.
• Apply and build working knowledge of DoDI 4000.19 and other applicable regulations, coordinating with subject matter experts as needed, to guide support agreement development, execution, and ongoing compliance.
• Develop, coordinate, and maintain strong working relationships with key stakeholders — including at the HQDA level and across DoD trade partners — throughout the support agreement lifecycle.
• Collaborate with stakeholders to identify, validate, and document requirements, ensuring alignment with the support agreement framework, applicable regulations, and organizational goals.
• Design and implement end-to-end processes for managing support agreements, emphasizing efficiency, effectiveness, and adherence to DoD best practices.
• Coordinate with finance and subject matter experts to review and validate financial instruments related to support agreements (e.g., 7600A/B), ensuring accuracy and compliance.
• Oversee training for client staff and team members on support agreement processes and governance requirements, partnering with subject matter experts to cover applicable DoD regulations such as DoDI 4000.19.
• Support program development and knowledge transfer activities to ensure consistent, capable management of all active and historical support agreements across the office.
• Prepare executive-level reports, briefings, and presentations for stakeholders at all levels, communicating program status, risks, and recommendations clearly.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Business Administration, Project/Program Management, Finance, Economics, or a related field required; Master's degree or PMP/program management certification preferred.

• Minimum of eight to ten (8–10) years of relevant project or program management experience, ideally within a DoD or federal environment; direct support agreement management experience is not required; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

EOE including Disability/Vet

The estimated pay range for this role is $100,000 to $130,000, with the final offer contingent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes:

• Medical

• Dental

• Vision

• 401(k)

• Family Planning/Fertility Assistance

• STD/LTD/Basic Life/AD&D

• Legal-Aid Program

• Employee Assistance Program (EAP)

• Paid Time Off (PTO)

• Training and Development Opportunities

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

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