Community Liaison - RLE

SALARY

$98,688.99

POSITION SUMMARY

Under direction, serves as a liaison with elected officials and community organizations at the local, state and federal levels representing communities in one of several designated Service Districts.

PRIMARY RESPONSIBILITIES

•             Promotes legislative and programmatic initiatives of the Chicago Transit Authority to constituencies within the assigned Service District.

•             Establishes and maintains partnerships with a broad array of community organizations and community leaders.

•             Conducts routine legislative and programmatic briefings for elected officials within the Service District.

•             Prepares and conducts presentations before community organizations, Authority employees and other constituencies as assigned.

•             Coordinates, tracks and resolves inquiries related to the delivery of services, facilities, maintenance and any other Authority activities, initiatives, etc. as related to inquiries from their constituencies.

•             Interacts with Authority senior management to communicate matters of public concern from various constituencies within the Service District.

•             Maintains databases and composes correspondence from Authority management on matters of public concern.

•             Interacts with legislative bodies at the local and state level.

•             Prepares reports and analyses of pending legislative issues for senior management.

•             Represents the Authority at public forums, community meetings and legislative hearings.

•             Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

•             None

CHALLENGES

•             Dealing professionally with various elected officials and managing relationships with elected officials.

•             Effectively communicating CTA’s message in dealing with elected officials.

EDUCATION/EXPERIENCE REQUIREMENTS

•             Bachelor’s Degree or equivalent in public administration, planning, political science or a combination of education and experience relating to this position plus (3) years of experience in community relations, governmental or public affairs or experience with a unit of government.

PHYSICAL REQUIREMENTS

•             Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

•             Requires traversing through any part of the CTA system, such as along tracks, catwalks, and emergency stairs from subway or through shop work areas while adhering to safety rules.

•             Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

•             Thorough understanding of the Authority’s services, routes, fares, facilities, policies, procedures, etc. and knowledge of other public transit modalities within the Chicago Metropolitan Area.

•             Working knowledge of the geography of and the knowledge and skills necessary to identify communities and areas of constituencies within the Service District.

•             Well-developed writing and oral presentation skills to conduct presentations for communities, governmental bodies, hearings, senior Authority management, etc.

•             Must possess a demonstrable working knowledge of the state legislative process.

•             Required to translate complex policies, programs, issues, concepts, etc. into clear, concise, understandable oral and written communications.

•             Knowledge and skills to work independently and manage multiple projects simultaneously.

•             Must possess a temperament suitable for establishing and maintaining effective working relations with Authority personnel, community groups, governmental bodies, etc.

•             Required to translate complex policies, programs, issues, concepts, etc. into clear, concise, understandable oral and written communications.

•             Must possess a temperament suitable for establishing and maintaining effective working relations with Authority personnel, community groups, governmental bodies, etc.

WORKING CONDITIONS

•             Usual office working conditions.

•             Required to travel extensively throughout the service area.

•             Required to work other than regularly scheduled days and hours, including evenings, weekends and holidays. 

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

•             Standard office equipment, including printer, fax, and copier.

•             Personal computer and related software (Microsoft Office, Power Point, Excel.)