Housekeeping Supervisor

Location
Surrey
Workplace
On-site
Compensation
CA$52k – CA$56k

About this role

Housekeeping Supervisor 

The Opportunity 

Are you an experienced leader with a passion for creating clean, safe, and welcoming environments? As a Housekeeping Supervisor at Chartwell, you’ll lead a team that ensures our residence is a place residents are proud to call home. You’ll oversee cleaning schedules, supplies, and team performance while delivering excellent service to residents, families, and visitors. 

What You’ll Do 

  • Supervise, schedule, and train housekeeping staff to ensure consistent, high-quality service 
  • Oversee cleaning routines for resident suites and shared areas 
  • Monitor supplies and source quality products while staying within budget 
  • Respond to resident and family concerns, escalating as appropriate 
  • Ensure compliance with health, safety, and confidentiality standards 
  • Participate in the Resident Council and support team collaboration 
  • Provide regular feedback to the General Manager on service quality and resident satisfaction 

 

 

 

What You’ll Bring 

  • Secondary school diploma (Grade 12) or equivalent required 
  • Previous supervisory experience in housekeeping, including hiring, training, and scheduling 
  • Strong organizational and multitasking skills; ability to lead by example 
  • Effective communication and conflict resolution skills 
  • Computer literacy and comfort with basic operational systems 
  • WHMIS, First Aid & CPR, and Occupational Health & Safety certification are assets 
  • Comfortable working both independently and collaboratively in a team 

 

 

 

What We Offer 

  • A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents 
  • Competitive compensation and benefits package  
  • Opportunities for leadership development and career growth  
  • A safe, inclusive workplace where you’re supported and appreciated  

 

 

 

Additional Requirements 

  • Must be available for flexible shifts, including weekends and evenings 
  • Physically capable of standing for long periods and lifting/carrying items 
  • Must be prepared to respond to emergency situations 
  • Comfortable using AI and other digital platform systems and tools to support daily work  
  • Clear Criminal Background Check, VSS and TB Test where required  

 

 

 

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Top Benefits

  • Competitive compensation
  • Benefits package
  • Leadership development
  • Career growth opportunities