Workers Compensation Adjuster - Remote FL
About this role
- Receives newly reported claims which include loss time, litigated and medical only
- Maintains and updates claim notes throughout lifespan of claim
- Records claim information in electronic database
- Interviews claimants, insureds, medical professionals and witnesses to determine claim validity
- Communicates claim compensability decisions to claimant, employer and medical provider
- Sets appropriate reserves based on nature/extent of injury
- Calculates lost time wages, makes disability payments directly to claimants and diaries future payments as appropriate
- Orders independent medical examination as necessary and prepares all relevant documentation for physician review
- Maintains regular correspondence with claimants, insureds, and nurse case manager to include claim updates, medical appointments, or issues with disability payments
- Reviews and processes medical bills through third-party vendor for additional discount opportunities
- Aggressively collaborates with claimants and insureds to ensure early return-to-work is pursued
- Works in partnership with legal counsel to warrant that insured’s interests are protected on litigated claims which includes providing all relevant claim documentation needed for defense counsel to successfully defend claim and evaluate ultimate claim exposure
- Attends settlement conferences, mediations, and hearings on behalf of the insurance company/insured
- Reviews and approves defense attorney bills within authority
- Works with underwriting to help provide relevant information on losses for renewal rates as well as Risk Management to identify trends and may interact with agents for insureds on losses
- Responds to State requests for health cost disputes, applications for hearings and penalty assessment letters
- Identifies subrogation potential and pursues recovery
- Leads claim reviews with clients as requested
- Other duties as assigned
- 3-5 years of experience adjusting Workers Compensation Claims in Florida
- Hold a current FL adjusters license
- Must be current with CEU's
- Proficiency in entire Microsoft Office suite
- Knowledge of relevant workers compensation laws
- Strong grasp of medical terminology
- Familiarity with medical cases and how treatment typically progresses
- Excellent oral and written communication abilities
- Attention to detail and good organization skills
- Ability to negotiate issues and settlements
- Strong focus on customer service which includes timely response to requests/inquiries
- Ability to adapt to changing technologies and learn functionality of new equipment and systems
- Ability to establish and maintain effective working relationships with others
At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.
Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.
Company at a glance
Charles Taylor provides an unrivalled and growing range of insurance services, claims and technology solutions across the globe, with a specialism in complex situations requiring distinctive technical expertise and technology. We aim to build long-term client relationships spanning multiple value-creating solutions, and to consistently delight our clients with the quality and responsiveness of our people and delivery.
We have 3,000+ experts based around the globe in more than 120 locations spread across 30 countries in the UK & Europe, the Americas, Asia Pacific, the Middle East and Africa.
Visit our website for more information.
Top Benefits
- Medical
- Dental
- Vision
- Life insurance
- 401(K) with match
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