Customer Service Renovation Coordinator
About this role
We are proud to have been named the 2026 National Apartment Association Supplier Company of the year!
Benefits that drive themselves
- Competitive Hourly Wage of $18.00/ hour!
- Full Time: Monday-Friday, 9am - 6pm.
- Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
- We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
- Employee Discount Program!
- Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.
- Recognized as a Top Company in Tampa Bay 8 years running!
The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. Monitor REN Queues and process Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame.
How you will make an Impact
- Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax.
- Maintain accurate documentation of Quotes and Orders.
- Meet acceptable turnaround times, as required for Quotes, Returns, and Orders.
- Review and process Return Authorizations (RGA) promptly.
- Monitor Renovation queues.
- Web support for renovations.
What you will need
- Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
- Be proficient in Microsoft Outlook, Word, and Excel.
- Have strong process analysis and improvement skills.
- Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments.
Company at a glance
Chadwell Supply is the largest privately-owned supplier in multifamily, and we are proud of that fact. To us, being a family goes so far beyond ownership or the name on the trucks. It is about treating our customers like family too. We put people first and treat them the way we want to be treated ourselves. It sounds simple but it makes a huge difference.
Our passion for the multifamily industry and for our customers is also expressed every day in local customer appreciation events, support for our local Apartment Associations, training opportunities through Chadwell University, and in just a simple helping hand from a rep or delivery driver in the field. We love going the extra mile in the communities we serve.
Chadwell Supply has proudly earned several awards, including Tampa Bay Times Top Work Places every year since 2020, a USA Today Top Work Place since 2024, a Top Employer for National Apartment Association (NAA) since 2023, and the NAA's 2022 Supplier of the Year, just to name a few.
Chadwell Supply Cares is an initiative that highlights national organizations working within the multifamily industry to make a difference across the country. Our primary national nonprofit partners include the following: Apartment Life, Hatching Hope, Move For Hunger, Entryway, Onbikes, and more!
Visit ChadwellSupply.com to learn more. Or call 888-341-2423 to connect with our team today.
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401k
- Paid time off
- Paid holidays
- Employee discount program
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