Inside Sales Representative

Job DetailsJob Location: Manchaca 78748 - Austin, TX 78748Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.00 - $20.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Skilled Labor - TradesAt Century HVAC Distributing, we provide HVAC solutions to licensed contractors, the multifamily industry, and commercial properties at our 12 Texas locations. Our mission is to empower employees to provide exceptional service in every interaction while embodying our company values:

Gung Ho!: Embodies the company's values and culture
Committed: Dedicated to completing tasks and achieving goals
Dependable: Undeniably reliable
Exceptional Service: Expected service and then some
Responsive: Quick to react and acknowledge all

Inside Sales Representative Job Description

The role of Inside Sales Representative is vital in supporting our mission and achieving our goals. In this position, you will greet customers and take orders for HVAC products and supplies. You will also assist with warranty returns and credits, as well as handle customer inquiries regarding products and services. It is important to offer friendly and efficient service to maximize customer satisfaction. The Inside Sales Representative should ensure that customers receive the correct products in the right quantities and on schedule. Typical responsibilities include, but are not limited to:

Work well in a team-oriented environment
Develop pricing proposals for orders received via phone, email, or the counter
Facilitate sales transactions through credit cards, cash, or checks while ensuring that customers are verified as authorized personnel of the company
Ensuring the overall appearance of the branch showroom, warehouse, and surrounding grounds is well-maintained.
Process credits for items that have been returned in accordance with company policy.
Support warehouse staff in retrieving and organizing sold items
Continuous engagement with internal teams concerning order releases and product assistance
Guarantee that all customers exit the store with a sense of satisfaction
Focus on safety first and ensuring the well-being of yourself and other employees, and the overall operations
QualificationsQualifications

High school diploma or equivalent, 6 months of sales experience (HVAC knowledge is preferred)
Basic understanding of air conditioning and heating knowledge is a plus
Always maintaining safety awareness.
The ability to meet deadlines and prioritize daily task.
Must have basic computer skills for inventory management.
Problem solving, promptly identify and resolve issues to ensure a steady workflow.
Strong attention to detail and organizational skills.
Exceptional customer service, communication and teamwork skills.
Basic mathematical skills (addition, division, multiplication and subtraction).
Proficiency in comprehending guidelines.
Must be able to lift 50lbs

Start your career with Century today to enjoy the family atmosphere and a generous benefits package including:

Benefits

Voluntary Benefits: Medical (EPO & HSA Options), Dental, Vision, Life Insurance, Short Term Disability)
Century Employee Relief Fund that provides financial assistance to employees in times of need
401(k) Retirement Program with Company Match
Paid Time Off & Paid Holidays

Employee Quarterly Performance Incentives

Employee Referral Bonuses

Annual Profit-Sharing Bonus

Employee Training & Development Online Courses
College/Trade/Technical School Tuition Reimbursement
College/Trade/Technical School Scholarship Opportunity for Employees & Families

No-Cost Financial Advisory Consultation

Complimentary New Hire Century Shirts & Annual Replenishment of Company Apparel Spending Account
Heath & Wellness Nutrition Program options

Discounted Gym Membership Fitness Program

Tenure Recognition & Individual Achievement Awards
Company-wide event for the annual bonus distribution

For additional information and the latest details about why Century HVAC Distributing is a great place to work, please visit [email protected] today!"