QMS Sr Specialist

Cairo · On-site

About this role

• Develop, implement, and continuously improve (GRC) policies and procedures
• Identify process gaps, inefficiencies, and operational bottlenecks across Marketing, Sales Operations, and support functions using data, on-ground observation, and root-cause analysis
• Design and implement optimized end-to-end processes and SOPs that enhance productivity, quality, safety, and scalability
• Lead automation initiatives across Centro in collaboration with Tech teams to reduce manual work, improve accuracy, and enable real-time operational control
• Continuously review and enhance governance frameworks, compliance processes, and risk management strategies to ensure they meet the evolving demands of the international sports landscape.
• Conduct detailed Audits & risk assessments
• Monitor and ensure compliance with all relevant regulatory and internal standards.
• Prepare comprehensive reports and documentation for the QMS Head and for internal and external audits.
• Collaborate closely with all stakeholders to uphold compliance, drive quality improvements, and align GRC efforts with the organization's strategic objectives.
• Provide expert support and advice on GRC-related issues to all staff and key stakeholders within the Centro ecosystem.
• Obtain and maintain the required ISO standards

Requirements

• 6+ years of experience in QMS & Process Excellence.
• Strong experience in Lean, Six Sigma, continuous improvement, or similar operational excellence methodologies (LSSGB certification is a plus)
• ISO 9001:2015 Certified.
• BPO Experience
• High ownership mentality, strong execution bias, and comfort operating in dynamic, ambiguous scaling environments
• Demonstrated ability to translate operational challenges into scalable process designs and automation solutions in collaboration with Technology teams.
• Advanced data analysis skills with the ability to identify trends, diagnose root causes, quantify financial impact, and prioritize improvement opportunities

Company at a glance

Basis Technologies is a global provider of workflow automation, intelligence and programmatic trading software for the marketing enterprise. Its platform creates a centralized system of record for digital marketers. Headquartered in Chicago with global customers, Basis is renowned for its commitment to employees and workplace culture.

Founded2001
Team Size501-1,000 employees
WorkspaceOn-site
IndustryAdvertising Services
Location
Cairo, Cairo, Egypt
Websitebasis.net
LinkedInLinkedIn

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