Employee Relations Specialist

• Using the ticketing system to handle employees’ complaints by having a meeting with the concerned parties and initiating investigations if needed.
  
• Responsible for whistleblowing process to ensure healthy environment.
  
• Work with the operations team on assigned tasks.
  
• Work on engagement activities as assigned.
  
• Work on process improvement initiatives as assigned.
  
• Conducting exit interviews with the resigned employees to get their feedback and responsible to agree/implement the corrective actions as an outcome of the exit interview.
  
• Investigate employees’ escalations and take adequate action according to the guidelines.
  
• Resolving conflicts between departments by developing, executing, and innovative solutions/advice.
  
• Managing 30,60,90 surveys to keep track with the current satisfaction rates for our employees. Responsible for Internal Announcements and Employee Handbook.
  

Requirements

Requirements:
Very Good English
Proven ER Experience is a MUST
Strong Problem solving and Personality.