Learning and Performance Specialist
About this role
The Center for Human Development (CHD) is looking for a Learning and Performance Specialist that is well-versed in learning management systems, training software applications and adult learning. This individual will work within our Learning and Development team and will report to the Director of Learning and Development.
Responsibilities of the role include:
- Deliver instructor-led and facilitated training (in-person and virtual) across assigned program areas.
- Apply adult learning principles and facilitation of best practices to deliver engaging, learner-centered experiences.
- Assess learner needs and adapt delivery methods to support knowledge transfer and on-the-job performance.
- Support the development and delivery of training materials, including eLearning, job aids, and performance support tools.
- Partner with managers, supervisors, and subject matter experts (SMEs) to identify training needs and address performance gaps.
- Support the design and development of learning solutions using established instructional design methodologies (e.g., ADDIE).
- Translate complex or technical content into clear, accessible learning materials for diverse audiences.
- Foundational knowledge of instructional design models and adult learning principles.
- Demonstrated ability or strong potential to facilitate effective training for adult learners.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Effective problem-solving and critical-thinking capabilities.
- Strong interpersonal, communication, and collaboration skills.
Qualifications and requirements:
- Bachelor’s degree in Education, Instructional Design, Human Resources, Organizational Development, or related field (or equivalent experience).
- 1-3 years of experience in training, education, or related field (internship experience considered).
- Strong interpersonal, facilitation, and organizational skills.
- Demonstrated proficiency with workplace technology and systems, including Microsoft 365 and Learning Management Systems (LMS).
- Experience working with or the ability to quickly learn enterprise systems such as Electronic Health Records (EHR)
Take advantage of our competitive salary of $70,000 - $80,0000 annually complimented along with a phenomenal benefits package that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.
At Center for Human Development (CHD) Care Finds a way:
The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences; inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!
Company at a glance
The Center for Human Development, Inc. (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.
With over 70 programs and services, CHD is Western Massachusetts’ largest and most successful social service organization, delivering a broad array of critical services with proven effectiveness, integrity and compassion. CHD has been helping people build strong, productive relationships since 1972. Each year, our community based social service and behavioral health programs reach over 18,000 people in Western Massachusetts and Connecticut. We currently employ more than 1,400 professionals across all of our locations. Working in local communities, and partnering with local agencies, we provide focused, personalized services that promote real and lasting change.
CHD is driven by a focus on excellence and a spirit of innovation. As a non-profit organization, our only motivation is helping people create successful lives. All of our relationships are rooted in respect – for our clients, for the communities we are honored to serve, for our colleagues, and for all the lives we touch.
Top Benefits
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Earned vacation time
- Paid holidays
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