Sales Executive

Location
Bengaluru
Workplace
On-site

About this role

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities
  • 1. Walk-in Customer HandlingAttend walk-in clients professionallyUnderstand requirements (design, space, budget)Deliver premium product presentationGuide customer with design consultationBuild trust and confidence2. Requirement CaptureFill Customer Selection Form (Form 1)Record:Design selectionQuantitiesClient preferencesReference imagesMaterial selected3. Order ClosureConvert customer into confirmed orderHandle negotiation smartlyCollect advance payment4. Onboarding & Expectation SettingExplain onboarding sheetTake client signatureClearly communicate:TimelineProcessDeliverables5. Quotation PreparationPrepare detailed quotation (codes, qty, pricing)Share within 24 hours6. Site Visit CoordinationSchedule site visit with client & site engineerCross verify the measurements and check the quoteRevise quotation if required
    7. Handover to CRMShare complete order detailsEnsure zero missing informationDrawings, sketches, reference images, selection form alldata to be shared discussed during presentation
    8. Cold Calling and Social Media EnquiriesFollow up with social media leadsZoom presentations and physical meetings to close theorderConvert leads into salesPrepare presentations for the meetingConvert Instagram / WhatsApp / website enquiries intovisits & orders
    KEY PERFORMANCE INDICATORS (KPIs)Monthly sales valueAverage order valueWalk-in conversion %Lead conversionFollow-ups doneQuotation TAT (<24 hrs)Response time (<30 mins)Error-free quotationsNo wrong commitmentsImmediate walk in handlingFollow up daily until order closure
    JOB DESCRIPTION - SALES
    SKILL REQUIREMENTSMust Have:Strong communication & sales skillsClosing abilityFollow-up disciplineDesign understanding
    Good to Have:Negotiation and convincing skillBasic technical knowledgeProactiveOwnership mindsetProfessional and presentable
    Success in the role:High conversion ratesStrong pipeline (calls + digital + walk-ins)Premium customer experienceSmooth project handover
    Failures to avoid:Ignoring social media leadsWeak follow-upOver-promisingOnly depending on walk-ins
  • Proven experience as a Sales Executive or relevant role
  • Proficiency in English, Hindi and Kannada
  • Excellent knowledge of MS Office, Email Writing & Negotiation
  • Hands-on experience with CRM software is a plus
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales
  • Self-motivated with a results-driven approach

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