WX - Director of Field Operations

CEDA (Community and Economic Development Association) is a mission-driven nonprofit dedicated to helping communities thrive and fighting poverty. We are seeking a Director of Field Operations to lead production, field operations, and contractor performance across our Energy Conservation and Weatherization programs.

This role is ideal for a strategic and hands-on operations leader who thrives in a fast-paced environment, enjoys driving accountability and performance, and is passionate about delivering high-quality energy efficiency and weatherization services that improve communities throughout Illinois.

What You'll Do:

• Lead field operations for Energy Conservation and Weatherization programs, including single-family, multifamily, HVAC, and utility-funded initiatives

• Drive production performance and ensure teams meet program goals, spending targets, quality standards, and funding requirements

• Partner with managers and field teams to improve operational efficiency and maximize program outcomes

• Monitor production metrics, project timelines, and program performance using established tracking tools

• Resolve client and contractor escalations while providing guidance and support to managers

• Oversee implementation of Weatherization Plus and Healthy Homes measures in accordance with state and federal guidelines

• Coordinate with fleet and equipment teams to ensure operational needs are met

• Respond to field emergencies and work with contractors and managers to quickly resolve issues

• Lead procurement processes, including RFP development, contractor selection, bid evaluations, and negotiations

• Ensure compliance with quality standards, building performance requirements, and program regulations

• Collaborate with leadership to improve workflows, operational processes, and organizational effectiveness

• Provide regular operational updates, performance reporting, and recommendations to senior leadership

• Perform other duties as assigned

Why Join Us?

Benefits: Competitive benefits package including medical, dental, vision, life insurance, 401(k), paid time off, and professional development opportunities.

Growth: Take on a key leadership role driving operational excellence, improving processes, and shaping the success of weatherization and energy efficiency programs.

Impact: Make a meaningful difference by helping deliver energy conservation services that create healthier, more energy-efficient homes and strengthen communities across Illinois.

What We're Looking For:

Required:

• Bachelor's degree in construction management, Building Science, Engineering, Business Administration, Public Administration, or a related field, OR 10 years of equivalent experience

• Minimum of 7 years of experience managing field operations, construction projects, weatherization programs, energy efficiency programs, or related operational environments

• Demonstrated experience managing production targets, project timelines, contractors, and field-based teams

• Strong leadership experience overseeing managers, supervisors, and cross-functional teams

• Ability to obtain Building Performance Institute (BPI) credentials and required State Training and Certification Program (TCP) certifications within one year of hire

• Valid driver's license, reliable transportation, and ability to travel throughout Cook County and surrounding areas

Preferred:

• Experience with nonprofit organizations or community action agencies

• Familiarity with Illinois Home Weatherization Assistance Program (IHWAP)

• Experience managing utility-funded energy efficiency programs

• Project Management Professional (PMP) certification

• Knowledge of procurement processes, contractor negotiations, and bid management

• Experience with multifamily and single-family construction or weatherization projects

Skills & Competencies:

• Strong leadership, coaching, and team development skills

• Expertise in field operations, production management, and workflow optimization

• Ability to hold teams and contractors accountable for quality, timelines, and performance

• Strong project management and organizational skills

• Excellent communication and stakeholder management abilities

• Conflict resolution and escalation management experience

• Analytical mindset with the ability to interpret operational data and drive decision-making

• Ability to manage multiple priorities, funding sources, and deadlines simultaneously

• Knowledge of construction, weatherization, building science, and energy conservation principles

• Commitment to safety, quality, and continuous improvement

Ready to Make an Impact?

Apply now to join a team dedicated to improving communities through energy conservation, weatherization, and sustainable housing solutions. As Director of Field Operations, you will play a critical leadership role in delivering high-quality services that make a lasting difference across Illinois.

CEDA is an Equal Opportunity Employer.

In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. Reasonable accommodations are available upon request.