Day Service Manager
About this role
About CCS
CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer’s expectations.
Acerca de CCS
CCS Facility Services es uno de los proveedores de servicios para edificios más grandes de los Estados Unidos, que brinda servicios de limpieza e ingeniería de instalaciones y edificios a miles de empresas comerciales con un amplio grupo de profesionales experimentados en limpieza e ingeniería. Guiados por un Corazón de Servicio, somos una empresa dedicada a Servir con pasión para superar las expectativas de nuestros clientes.
North Las Vegas
Day Service Manager
CCS Facility Services is seeking a Day Service Manager who will oversee day porter and janitorial operations across assigned facilities while also supporting key account management responsibilities. This role is ideal for someone who takes pride in delivering exceptional customer service, building meaningful client relationships, and driving operational success.
This position is essential to our service delivery and requires a flexible schedule—including day, night, and weekend coverage—to ensure full oversight of cleaning crews and consistent execution of CCS standards.
Responsibilities:
Schedule and supervise field cleaning crews, optimizing efficiency and productivity.
Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly. Most of your time will be spent at customer locations.
Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
Manage and order inventory of cleaning equipment and supplies, maintaining operational readiness.
Tracking employee hours and pay using company software and technology.
Collaborate closely with the customer to guarantee the timely completion of cleaning tasks and special projects, fostering strong client relationships.
Adhere to facility and company security and safety protocols, ensuring a safe working environment.
Undertake additional tasks and administrative duties as required, contributing to the overall success of the operations.
Coach, guide, and develop field personnel to enhance their skills and performance.
Qualifications:
Demonstrated supervisory experience, showcasing leadership and organizational skills.
Excellent communication and interpersonal skills to effectively engage with clients and employees.
Strong problem-solving abilities to address issues promptly and proactively.
A passion for delivering exceptional customer service.
Proficiency in computer skills, particularly in Word and Excel.
Ability to multitask effectively in a fast-paced environment.
Bilingual proficiency in Spanish is preferred.
Must have a valid Driver’s License with a clean driving record.
Benefits:
CCS Facility Services business foundation is our people. We recognize, invest and promote from within. Unified by our core values, you will discover a sense of community of amazing colleagues who are passionate and guided by a Service Heart to providing the best employee experience. experience.
A few added bonuses:
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Dynamic and collaborative work environment.
- Be a part of a growing company’s success.
Company at a glance
Facility vendors should support your work, not hold it back. Too often, operations are unpredictable and quality slips through the cracks. CCS Facility Services exists to change that.
We elevate facility care through skilled execution and intelligent systems, treating every place, and the people within, as our own. As one of the largest building services contractors in the U.S., we deliver janitorial and facility engineering services across 16 states, supporting clients from education, healthcare, industrial manufacturing, commercial real estate, advanced cleanroom manufacturing, biotech, corporate campus, biotech/cleanrooms, corporate campuses, fulfillment centers, and more.
Our experienced teams are supervised 24/7, paired with real-time reporting so you always have full visibility into your space — no blind spots, ever. We take ownership of the details so you can focus on what matters most.
We're proud to back that up with results, not promises:
→ 95% customer retention
→ 16+ year average partnerships
→ 9 out of 10 customers rate our service an A
→ 80% internal promotion rate; most of our supervisors came from the field
→ 93% of employees call CCS a great place to work and would — or already have — referred others to work here
We have earned ISSA's CIMS-GB certification with honors multiple times, which provides customers assurance that we deliver consistent, high-quality service while meeting the highest standards for sustainability, safety, and operational performance. CCS was the first company in the world to earn GBAC STAR™ Service accreditation from the Global Biorisk Advisory Council®, the gold standard in biorisk education and training, which means that we clean for health, not just appearance. We are also part of LEED, Fitwel, and WELL.
Nearly 40 years in, we haven't forgotten where we started. We're big enough to deliver, focused enough to care.
Care, powered by intelligence. CCS is ready to serve you and your facility.
Top Benefits
- Competitive salary
- Benefits package
- Professional development
- Advancement opportunities
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