Service Supervisor

Creative Dining Services is looking for a Full-time Service Supervisor to serve our guests at Geneva Camp and Retreat Center, located on the beautiful shores of Lake Michigan.

The Service Supervisor directs all service personnel, including full-time, part-time, college, and high school student employees.  Follows company, state, and federal guidelines and standards regarding safety and sanitation.  Ensures the quality of all service-related functions by training and assisting service personnel.

Schedule: Will vary based on camp group reservations. Scheduled shifts will fall in the hours between 6am-7:30pm, including weekends.

Core Responsibilities:

• Work your scheduled shift, attending work in your proper uniform

• Punch in and out on time, as well as punching out for breaks

• Practice good hygiene and grooming.  This includes taking care of your uniform

• Ensure the serving lines are properly garnished

• Train new service employees according to prescribed training schedule & proper portion control

• Utilize proper portion control techniques as explained by cooks and management

• Provide service to the customers in a positive, friendly, helpful manner

• Communicates to all production staff and front of the house staff any problems

• Assist the Service Manager with all aspects of service

• Assist in setting up all serving lines in a timely and organized manner

• Make signage for special events

• Assist in decorating the front of the house

• Assist the Service Manager in supervising employees

• Assist the Service Manager with scheduling

• Chairing and organizing a safety committee meeting.   Post minutes and submit copies to managers when complete

• Assist with special events and catering events as assigned

• Assist with conflict resolution between employees

• Read all items routinely posted for your benefit, as well as safety, sanitation guidelines and laws

• All other duties as assigned by management

Physical Demands/Work Environment

The Service Supervisor position involves physical work in a commercial kitchen environment. Responsibilities include moving inventory, product, carts, tables, etc. as well as using kitchen utensils and commercial kitchen equipment. Environment may include hot, humid, or cold temperatures. May require extended working hours at times. Must be able to lift/move 25 lbs.

The Ideal Candidate Will Have:

• Two-year minimum experience in front of house supervision

• High school diploma, secondary education helpful

• Ability to deal with stress and pressure

• Basic Computer Knowledge

We offer these fantastic benefits:

• Early access to pay, performance bonus opportunities, paid time off, and holiday pay 
• Your choice of health insurance, including dental and vision, or a health savings account with a company match up to $1,500 for you and your family 
• Medication discount programs, diabetes management program, company-paid life insurance 
• 401(k) or Roth retirement plan with employer match (100% of the first 3% you contribute and 50% of the next 2%)
• Employee Assistance Program for you and your family with free health, emotional, financial, and legal support 
• Employee discounts
• Professional development, industry certifications, and tuition reimbursement program 

Creative Dining Services partners with colleges, universities, Fortune 100 companies, full-service senior living communities, conference centers, and K-12 schools and camps to provide a different kind of hospitality and facility management services experience – one that’s fun, innovative, and focused on your community. Why? Because that’s how it should be.

Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!