Dean of Students - Student Completion (Reg FT)

Position Title: Dean of Students - Student Completion (Reg FT)

Employment Type: Regular Full-Time

Department: Student Services

Campus: Main Campus

Salary Grade: Admin 19 - $91,314

Remote Work Option: Fully In-Person (May be subject to change)

Additional Information: This position will remain open until filled. However, to ensure consideration for an interview, please submit your completed application, cover letter, and resume by no later than 7/20/26 The College cannot guarantee that application materials received after this date will be considered or reviewed.

Work Hours: Standard College hours are Monday – Friday, 8:30 am – 4:30 pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

General Summary:  This position serves as the lead administrator for student engagement, student success, student advocacy or student completion initiatives. Provides strategic vision, leadership, and direction for the implementation and effectiveness of services, resources, and activities designed to support successful navigation of students throughout their college experience at CCAC.

Requirements: 

Education and Experience:  

• Master’s degree in student services administration, educational administration, management or closely related field required, doctorate degree in related field is preferred.
• Minimum of five (5) years of progressively responsible experience in enrollment and retention management and, student success, student advocacy, student engagement, and/or student completion preferably for a multi-campus college.
• Minimum of three (3) years of recent experience providing supervision and leadership to student services staff, preferably within a community college environment.
• Demonstrated experience in research and the use and application of data and technology to achieve college outcomes and goals.
• Valid driver’s license and reliable transportation are required.      

Skills and Abilities to:

• Travel to all campuses/centers as needed to serve as backfill at enrollment and/or student affairs related events and serve as a representative of the College at public and private events but will be housed at a specific campus.
•  Some evenings and weekends required.
• Excellent customer service skills.

Duties: 

1. Provides leadership for development and implementation of policies, programs, and student support services in assigned strategic areas of responsibility (see below).
2. Ensures consistent implementation of the student experience across the college.
3. Sets standards and direction for inclusive initiatives, programs, and services that contribute to student learning and student success within approved budget guidelines.
4. Works with the student affairs staff, student groups and other members of the College community in developing extracurricular programming assuring integration with the academic life of the institution and encouraging student personal growth and development.
5. Collaborates with and facilitates initiatives with college-wide stakeholders, including academic leadership, key administrators, faculty and staff.
6. Provides leadership in and is responsible for the development, implementation and evaluation of policies and regulations pertaining to student engagement and student services.
7. Assists in coordinating student services assessment activities.
8. Receives and responds to referrals from faculty or students in need of basic needs, academic support assistance and/or personal counseling.
9. Engages the external community in learning about CCAC by participating in community activities in leadership positions.
10. Establish and manage multiple priorities that drive outcomes in a fast-paced, complex work environment.
11. Provide direct supervision, leadership and professional development support for assigned staff and program areas.
12. Prepares the capital and operating budget proposals for submission to the Associate Vice President of Enrollment Services and Student Affairs.
13. Performs other duties as required or assigned.

Strategic Area of Responsibility Expectations – Student Completion

1. Leads and directs efforts of the Student Completion team to guide and support students through the completion of their program of study or established goals.
2. Supervises and provides college-wide coordination of functions associated with student completion (Academic Advising, ACT101, KEYS, and Career Services and Job Readiness).
3. Serves as co-lead and manages affiliated technology including, but not limited to, customer relationship management system (i.e., Navigate360, Modern Campus, Student Planning, Maxient, and Signal Vine).
4. Streamlines and ensures consistent completion processes, policies and initiatives that align with other student affairs departments and instruction to maximize completion results.
5. Provides leadership and direction for the development and consistent implementation of completion initiatives that support the college’s strategic plan.
6. Uses data analysis and business intelligence to develop completion strategies and inform the College’s completion planning.
7. Effectively collaborates with Enrollment Management, Student Engagement, Student Success and Student Advocacy teams, administrative leaders, faculty and staff.

Job Open Date: 7/2/2026

Job Close Date:

Benefits: 

Job Category: Administrators

Job Slot: 5025

Clearances:  Current criminal record/child abuse clearances will be required if offered the position and to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances, which are available here.