Specialist - Architecture

Job Title: Platform Engineer – Developer Tools & CI/CD

LOCATION: Mexico City

WORK MODEL: Hybrid Offices in Mexico Av. Paseo de la Reforma 250 piso 8, Colonia Juárez, Cuauhtémoc. CP 06600

HIRING MODEL: Fulltime

CLIENT: MCAFEE LLC

PAYRATE 40

Platform Engineer (GitHub, Jira, JFrog & CI/CD)

Position Summary

We are seeking a Platform Engineer (Contract) to support our Product Development IT (PDIT) organization.

This role is responsible for the administration, optimization, and reliability of core Software Development Lifecycle (SDLC) platforms, with a primary focus on GitHub, JFrog Artifactory, and Jira, along with hands-on ownership of CI/CD pipelines (GitHub Actions or equivalent).

This is a hands-on, execution-focused role supporting enterprise-scale developer platforms. The ideal candidate has strong administrative experience with one or more of these tools, combined with practical CI/CD expertise, and can operate independently in a fast-paced, globally distributed environment.

Screening Requirement

Candidates must have direct enterprise-level administrative experience with GitHub, Jira, or JFrog, as well as hands-on experience with CI/CD pipelines (GitHub Actions or equivalent).

General DevOps profiles without platform ownership or administration experience will not be considered.

Key Responsibilities

• Administer and support core SDLC platforms, including GitHub, JFrog Artifactory, Jira, Confluence, and related tooling.
• Own platform configuration, access management, and governance, including organizational structures, permissions, workflows, and integrations.
• Optimize tooling workflows and integrations, including CI/CD pipelines, to improve developer productivity and platform reliability.
• Provide day-to-day operational support, including troubleshooting issues, resolving tickets, and supporting engineering teams.
• Partner with vendors (GitHub, Atlassian, and JFrog) to drive issue resolution and escalations.
• Participate in major incident response activities, including investigation and remediation.
• Drive automation and operational efficiency initiatives to reduce manual effort and improve scalability.
• Support platform migrations, upgrades, and tooling changes while coordinating across internal stakeholders and external partners.
• Ensure adherence to security, compliance, and governance requirements in partnership with Information Security and Legal teams.
• Develop clear user communications and documentation for platform updates, incidents, and operational changes.

Required Qualifications

• 3–5 years of experience in Platform Engineering, DevOps, Site Reliability Engineering (SRE), or a similar role.
• Strong hands-on administrative experience with one or more of the following:

GitHub Enterprise

• Repository administration.
• Organization management.
• Permissions and governance.

Jira / Confluence (Strongly Preferred)

• Workflow configuration.
• Project administration.
• User and access management.

JFrog Artifactory

• Repository management.
• Artifact lifecycle management.
• Platform integrations.

CI/CD

• Hands-on experience with CI/CD pipelines, specifically:

• • GitHub Actions
  • Jenkins
  • TeamCity
  • Or similar platforms

Additional Requirements

• Strong understanding of SDLC processes and developer tooling ecosystems.
• Experience troubleshooting integrated developer platforms.
• Experience with scripting and automation using Python, Bash, or similar languages.
• Working knowledge of cloud platforms:

• • AWS
  • Azure
  • GCP

• Strong communication and collaboration skills in globally distributed teams.