Sales Consultant (Ford Norman)
About this role
Sales Consultant – Confidence Ford of Norman
At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.
The Cavender Way is more than how we do business—it's how we treat each other. We believe in respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities to build rewarding, long-term careers.
Confidence Ford of Norman, a Cavender Auto Family dealership, is looking for motivated Sales Consultants to join our growing team.
Whether you have automotive sales experience or come from a background in retail, hospitality, real estate, insurance, telecommunications, or another customer-facing or sales-driven role, we want to hear from you.
If you enjoy helping people, building relationships, working toward goals, and proactively reaching out to customers by phone, we’ll provide the training and support to help you succeed.
Why Join Confidence Ford of Norman?
- $3,000 monthly guarantee for your first 90 days
- Medical, Dental & Vision Insurance
- Pet Insurance
- Paid Time Off
- Paid Maternity & Paternity Leave
- Company-Paid $10,000 Life Insurance Policy
- Employee Discounts on Vehicles, Service & Parts
- Quarterly Professional Growth & Development Training
- Opportunities for Career Advancement and Promotion from Within
- Supportive team environment built around The Cavender Way
What You'll Do
As a Sales Consultant, you'll help customers find the right vehicle while delivering an exceptional buying experience. This is a proactive, high-energy sales role where success is driven by relationship-building, follow-up, and consistent outbound communication.
- Greet customers and identify their vehicle needs and preferences
- Guide customers through the sales process, including selection, demonstrations, test drives, and paperwork
- Present new and pre-owned vehicles in a professional and knowledgeable manner
- Build strong customer relationships and deliver an outstanding experience
- Make daily outbound and cold calls to current customers, previous customers, internet leads, and prospects
- Actively follow up with customers via phone, text, and email to generate appointments and sales opportunities
- Use CRM tools to track all customer interactions, follow-ups, and opportunities
- Prospect for new business and consistently generate your own leads
- Present pricing, deal structures, and available products clearly and professionally
- Stay current on product knowledge, features, technology, and manufacturer programs through ongoing training
- Maintain strong customer satisfaction scores
- Coordinate vehicle delivery and registration
- Work collaboratively with the sales team to achieve individual and dealership goals
What We're Looking For
Automotive experience is NOT required.
We are looking for individuals who are motivated, coachable, competitive, and comfortable taking initiative. Successful Sales Consultants are not afraid to pick up the phone, make outbound calls, and create their own opportunities.
- Sales or customer service experience preferred
- Comfortable making daily outbound and cold calls is required for success in this role
- Strong communication and interpersonal skills
- Customer-focused mindset with a commitment to excellent service
- Self-motivated, goal-oriented, and driven to succeed
- Ability to thrive in a fast-paced, performance-based environment
- Professional communication skills (in person, phone, text, and email)
- Willingness to actively prospect and generate business
- Ability to learn and follow a structured sales process
- Valid driver’s license
- Ability to pass background check, motor vehicle record check, and pre-employment drug screening
Ready to Make Confidence Happen?
If you're looking for more than just a job and want the opportunity to build a career, grow your skills, and earn based on your effort, we’d love to meet you.
Join Confidence Ford of Norman and start your next chapter with Cavender Auto Family.
Company at a glance
The Cavender Auto Group has been selling and servicing automobiles and trucks in San Antonio and South Texas for over 80 years. James M. Cavender Jr. started Cavender Oldsmobile in 1939. Over the next 30 years, Cavender Oldsmobile would become one of the top Olds dealerships in the country based on sales and customer satisfaction. With the help of his twin sons, Jimmy and Billy, James Cavender would acquire a Cadillac dealership in 1979. By the mid 1980’s the third generation of Cavender boys would enter the automobile business. Today the Cavender name is associated with 8 separate dealership facilities selling Buick, Cadillac, Chevrolet, GMC, Land Rover, Ford and Nissan brands. The Slogan “Where the name Cavender is on the door, there is a Cavender on the floor.” certainly applies today. Each Cavender acts as not only the dealer, but general manager, and is always available to meet with customers and employees. When you buy from a Cavender dealership you are treated like family.
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Pet insurance
- Paid time off
- Paid maternity leave
- Paid paternity leave
- Life insurance
- Employee discounts on vehicles
- Employee discounts on service
- Employee discounts on parts
- Professional growth and development training
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