Implant Relationship Manager

Charlotte, NC, US · Hybrid

About this role

Implant Relationship Manager

Full-Time | Field & Clinical Hybrid Role | Specialty Dental Care

We are hiring an Implant Relationship Manager to serve as the connective force between referring dentists, patients, and our surgical team. In this role, you will help patients confidently move forward with implant treatment while building meaningful professional relationships throughout the dental community.

If you have experience in dental assisting, treatment coordination, or healthcare patient care and enjoy educating, guiding, and supporting people through important decisions, this role offers a unique next step in your career.

You will spend time both in the field collaborating with partner practices and inside the clinic supporting implant patients, ensuring every interaction reflects exceptional service and clinical excellence.

Local travel required (approximately 60–75%).


What You’ll Do

Build Trusted Referral Partnerships

  • Visit referring dental practices to strengthen professional relationships
  • Serve as a reliable resource for doctors and their teams
  • Support communication between referring offices and specialists
  • Coordinate meetings, educational visits, and appreciation events
  • Share clinical updates, case collaboration opportunities, and resources
  • Identify ways to improve referral workflows and partnership experience


Guide Implant Patients Through Treatment

  • Act as a primary point of contact from consultation through final restoration
  • Educate patients on procedures, timelines, and treatment value
  • Present treatment plans and financial options clearly and compassionately
  • Reduce treatment delays through consistent follow-up
  • Coordinate scheduling across surgical and restorative providers
  • Advocate for patients throughout complex treatment journeys


Support Education & Professional Growth

  • Assist with study clubs, CE programs, and educational events
  • Coordinate logistics, attendance, and follow-up communication
  • Facilitate collaboration between restorative dentists and specialists
  • Help expand implant knowledge within partner offices


Collaborate Across Teams

  • Align surgeons, clinical staff, labs, and scheduling teams
  • Maintain accurate case tracking and communication
  • Participate in planning meetings focused on growth and patient experience
  • Identify workflow improvements that enhance care delivery


Track Progress & Impact

  • Monitor referral activity and relationship engagement
  • Support implant case acceptance and completion tracking
  • Maintain organized outreach and follow-up systems
  • Contribute insights that help guide practice growth strategies


Who Thrives in This Role

This position is ideal for someone who enjoys connecting with people just as much as supporting clinical care.

You may be a strong fit if you:

  • Have experience as a Dental Assistant, Treatment Coordinator, or healthcare professional
  • Understand or are eager to learn implant and restorative workflows
  • Communicate confidently and naturally with patients and providers
  • Are organized, proactive, and dependable with follow-through
  • Enjoy working independently while staying closely connected to a team
  • Value professionalism, empathy, and service excellence
  • Like being out in the community rather than behind a desk all day


Why Join Us

You’ll join a growing specialty organization dedicated to supporting exceptional surgeons and delivering outstanding patient outcomes. Your work will directly influence both patient confidence and practice growth, making you an essential part of the care journey.

This is a role for someone who wants their work to be visible, meaningful, and relationship-centered every day.

Apply today to become an Implant Relationship Manager and help patients move forward with confidence.


Company at a glance

Our mission is to provide exceptional care that meets all your oral, facial, and cosmetic needs. As North and South Carolina’s only surgery practice accredited by the Accreditation Association for Ambulatory Health Care (AAAHC), our highly-skilled and experienced specialists offer a broad scope of surgical and non-surgical treatments in a safe and comfortable setting.

Team Size51-200 employees
WorkspaceHybrid
IndustryMedical Practices
Location
Charlotte, North Carolina, United States
LinkedInLinkedIn

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