Admissions Manager (11456)

Job DetailsJob Location: Main Campus - Baltimore, MD 21229Position Type: Full TimeEducation Level: Bachelor DegreeSalary Range: $72,000.00 - $83,000.00 SalaryTravel Percentage: Up to 10%Job Shift: DaytimeJob Category: Nonprofit - Social ServicesAdmissions Manager
📍 Baltimore, Maryland
💰 $72,000- $83,000 Annually
🕒 Full-Time | Shifts: 8:00AM-4:00PM | Weekdays

Being the Leader Communities Need in Moments of Crisis.

About Us

Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We are seeking an experienced Admissions Manager to join Baltimore Crisis Response, Inc. (BCRI) in overseeing the 24/7 admissions process for our Crisis Residential Unit (CRU) and Detox/Withdrawal Management Unit. In this role, you’ll serve as a working clinical leader, ensuring timely, safe, and high-quality admissions while supporting clients during critical moments of entry into care.

You’ll collaborate closely with nursing staff and interdisciplinary teams to manage direct admissions, monitor referrals, complete clinical assessments, and guide staff and interns through the intake process. This role goes beyond operational oversight—it’s an opportunity to strengthen access to crisis services, uphold clinical excellence, and make a meaningful impact on how individuals receive care during moments of acute need.

What You’ll Do

Oversees and monitors the 24/7 admissions processes to ensure compliance with procedures

Ensures all admissions steps are completed for each client admitted to the CRU, Detox unit including EVS documentation, assessment, attachment of discharge paperwork, and additional as required.

Makes recommendations for updated procedures as deemed appropriate to increase effectiveness

Manages direct admissions during working hours, in collaboration with nursing staff if needed

Monitors, tracks, and follows up on referrals that are received to the CRU and Detox unit

Acts as the CRU clinician (Individual, group, crisis de-escalation), ensuring necessary documentation, assessments, and treatment plans are completed.

Assesses client for safety/de-escalation during working hours on the unit

Provides clinical supervision, as appropriate

Supports interns working on the CRU/Detox, as well as integrating them into the intake process.

QualificationsQualifications

Qualifications

Master's degree in social work, Counseling, Psychology, or a related behavioral health field is required.

Minimum 3 years of experience in behavioral health, with at least 1 year in crisis, residential, or acute care settings.

Experience managing or coordinating admissions, referrals, or clinical intake processes.

Supervisory or leadership experience preferred.

Credentials

Current Maryland licensure required: LCSW-C, LCPC, LCPAT, Psychologist, or LMSW, LGPC

Board-approved Clinical Supervisor credential preferred (or willingness to obtain within 6 months of hire).

CPR/First Aid certification (or must be obtained upon hire).

Why Join BCRI

🏥 Medical, Dental, and Vision Insurance.
💼 403(b) Retirement Plan.
🌴 Generous PTO – Vacation, Sick, Personal, and Holidays.
📚 Tuition Reimbursement & Professional Development Support.
💙 Be part of an innovative, impact-driven team shaping the future of crisis care.

Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.

👉 Apply today and become a guiding force for change.