Account Manager I
About this role
Job DetailsJob Location: WA Tacoma - Tacoma, WA 98421Position Type: Full TimeSalary Range: $80,000.00 - $90,000.00 Base+Commission/monthJob Category: SalesAt Capital, we know that a building is only as strong as the materials it’s made of. And we also know that a company is only as strong as the employees who keep it running. Because of this, we value more than just delivering the best products. We value investing in the best people.
At Capital, we have over 75 years of success behind us, but we need innovative and dedicated employees to take us into the future. When you join the Capital team, you’re empowered to succeed, encouraged to grow, and rewarded for your hard work.
Position Summary: We are currently looking for an Account Manager for our Tacoma Branch. This position oversees the management of customer accounts; services customers by selling products, fielding questions, and resolving customer’s issues. Services existing accounts and also establishes new accounts. $80k-$90k DOE + Lucrative Commissions
Key Competencies
Building Collaborative Relationships
Innovation / Creativity
Adaptability
Developing Self & Others
Principal Accountabilities & Deliverables for Account Manager
Sell/market Company products and services using all communication methods provided and within the parameters set by the Company
Quote and negotiate product prices on behalf of the Company to customers, using independent judgment and discretion based on knowledge of current market conditions and other factors
Receive customer questions, concerns and complaints and exercise judgment and discretion to resolve them on behalf of the Company
Collect and disperse information relevant to the customer’s and company’s needs and use that information to provide superior customer service
Continually analyze customer base and manage according to the best return on time invested
Actively participate in strategic planning and annual budgeting by account
Complete training courses, classes and seminars as assigned
Maintain on-going product knowledge meetings for your customers
Perform product maintenance through cycle counts as necessary for specialty item inventory
Perform other work related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during the course of employment
Qualifications
Education / Experience and Skills
Typically requires a Bachelor's degree in Business or related field
Understanding or knowledge of lumber industry and the company products and services
Ability to model the Capital values and to provide innovative solutions
Ability to effectively communicate, motivate and engage commitment of customers and team members
Ability to drive and be accountable for results in a fast paced environment
Ability to multi-task and have multiple projects going simultaneously
A strong sense of urgency for goal achievement
Results focused with ability to make quick decisions to changing conditions
Strong follow-up is necessary on tasks to ensure proper results
Detail-oriented with ability to handle details quickly, correctly and efficiently
Abilities
Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday
Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday
Work Environment
Work is performed indoors in a climate controlled environment
Our Benefits
We are in the people business, we just happen to sell lumber... so you can have GREAT BENEFITS!
Paid Time Off (Sick, Vacation, Volunteer Time Off)
9 Paid Holidays
Medical, Dental, and Vision Insurance
TeleDoc
Best Doctors
Company Paid Life and Disability Insurance
Pet Insurance
401(k) Plan with Match Percentage
Employee Assistance Program
Hearing Services
Tuition Reimbursement
Smart Dollar
Wellness Program through Vitality with program completion incentive towards medical premium
Company at a glance
We have locations across the Western United States providing essential products and services to lumber yards, home improvement centers, building materials dealers, and industrial customers. Our individual branches have the autonomy to customize programs to meet their customers' unique needs, from flexible delivery to a variety of purchasing options. We aim to create and sustain meaningful relationships that go beyond a one-time sale, which is why we understand that our talent is the heart of the company. We want the people closest to the customer to be empowered to make decisions and take action. Our culture of empowerment with responsibility ensures that our employees have the opportunity for a fulfilling career.
WHY WORK AT CAPITAL?
Capital’s culture is collaborative, results-driven, and fun. At Capital, every employee is empowered to make decisions and take action. We believe in developing our employees and promoting from within. Plus, we think that a team that works hard should also make room to have fun.
We have over 65 years of success behind us, but we need resourceful and dedicated employees to take us into the future. When you join the Capital team, you’re empowered to succeed, encouraged to grow, and rewarded for your hard work.
BRANCH LOCATIONS
Boise, ID
Chino, CA
Denver, CO
Healdsburg, CA
Oxnard, CA
Phoenix, AZ
Portland, OR
Sacramento, CA
Salt Lake City, UT
Tacoma, WA
Top Benefits
- Paid Time Off
- Sick Leave
- Vacation
- Volunteer Time Off
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- TeleDoc
- Best Doctors
- Life Insurance
- Disability Insurance
- Pet Insurance
- 401(k) Plan
- Employee Assistance Program
- Hearing Services
- Tuition Reimbursement
- Smart Dollar
- Wellness Program
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