Capi is building the financial infrastructure for emerging markets trade.

Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve.

Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries.

Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team!

Take a look through Capi’s mission & values.

Role Overview

You'll join Capi's first-line FinCrime Operations team, reporting to the FinCrime Manager. Day to day, that means supporting onboarding reviews (KYB), transaction monitoring case handling, and invoice approval checks — helping keep our queues moving to SLA while building toward more ownership over time.

This is a hands-on entry point into fincrime/compliance operations — ideal for someone early in their career who wants to build a strong foundation in KYB, transaction monitoring, and financial crime operations at a fast-growing cross-border payments business.

Customer Onboarding & KYB

• Support KYC/KYB reviews for new business onboarding, preparing clear recommendations for senior team members

• Help process Requests for Information (RFIs) and follow up with clients/Sales to keep cases moving

• Flag high-risk or ambiguous cases (complex ownership structures, PEPs, high-risk jurisdictions) to senior team members for escalation

• Help maintain onboarding documentation and data accuracy across our internal ops platform, KYB vendor tooling, and Notion

• Spot repetitive or manual steps in the KYB review process (e.g. document checks, RFI follow-ups) and work with senior team members to design and roll out AI-assisted ways to handle them

Transaction Monitoring

• Review flagged transactions and screening alerts against defined SLAs

• Follow up with customers and internal teams to gather the information needed to clear cases

• Document case decisions clearly and escalate unusual patterns or potential typologies to senior team members

• Identify recurring patterns in alert triage or case documentation that AI could speed up, and partner with senior team members to test and implement those improvements

Invoice Approval

• Review submitted invoices against Capi's invoice approval guidelines

• Flag inconsistencies or higher-risk invoices for senior review

• Help keep the invoice approval queue moving to SLA

• Flag rules-based or repetitive checks in the invoice review process that AI could take on, and partner with senior team members to implement

What We're Looking For:

Experience

• 1–3 years' experience in compliance, KYB/onboarding, transaction monitoring, or a related ops role (fintech, payments, or banking background a plus)

• Exposure to African markets is a strong advantage

Skills

• Sharp attention to detail — you catch things others miss

• Clear communicator, written and verbal

• Comfortable using data and tools to make decisions, not just gut feel

• A natural AI user — you default to finding smarter, faster ways to work

• Fluent in French and English

Why Capi?

• Real impact: you'll touch onboarding, monitoring, and invoice approval across every corridor we operate

• Grow fast: hands-on coaching from the FinCrime Manager and wider Ops team, with a clear path to more ownership as you develop

• FinCrime ops as an enabler: we believe getting this right should accelerate the business, not slow it down

• International team: ambitious, data-driven, and values people who speak up

Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help.

We've won some cool awards recently too! Check them out:

• Startups UK Top 100 (No. 24)

• Viva Technology Top 100

• Welcome to the Jungle's Fintech's Finest Top 50