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About this role

  • South Melbourne Location
  • Permanent Full Time position available
  • Great Working and Team Environment

 

About Us

 

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart. 

 

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead. 

 

When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success. 

 

 About the Role

 

  • Work onsite for our client Mondelez 

  • South Melbourne location 

  • Full time position 

  • Operating hours Monday to Friday, No weekend work  

  • Supportive team environment 

  • Opportunity to be the face of our client's workplace 

 

We are seeking a professional and customer-focused Reception Team Member to join our team. As the first point of contact for visitors, contractors and employees, you will play a vital role in creating a positive first impression while ensuring the smooth operation of reception and administrative functions. 

 

To be successful in this role, you will display a positive "can-do" attitude and be a highly reliable individual. You will have excellent attention to detail, strong communication skills and a commitment to delivering exceptional customer service.

 

Main Duties:

 

  • Manage the reception area and provide a professional front-of-house experience 

  • Welcome and assist visitors, employees and contractors 

  • Answer, screen and direct incoming telephone calls 

  • Handle and respond to email enquiries 

  • Manage visitor registrations and site access procedures 

  • Perform accurate data entry and maintain records 

  • Coordinate incoming and outgoing mail, couriers and deliveries 

  • Assist with meeting room bookings and visitor coordination 

  • Provide administrative support to the wider team 

  • Manage office supplies and reception-related resources 

  • Complete ad hoc administrative duties as required 

  • Some moderate to heavy lifting may be required  

 

Key Requirements

 

  • Previous reception, customer service or administration experience is desirable but not essential, as training will be provided 

  • Exceptional presentation and communication skills 

  • Strong customer service focus with a professional and friendly manner 

  • Accurate data entry skills and excellent attention to detail 

  • Good knowledge of Microsoft Office and the ability to quickly learn new systems and technology 

  • Excellent organisational and time management skills 

  • Ability to prioritise tasks and work effectively in a fast-paced environment 

  • Ability to work independently and as part of a team 

  • Reliable, proactive and adaptable approach to work 

  • A passion for delivering and exceeding client expectations 

  • Please note: You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.  

 

 

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution   to   the   broader   community   in   which   we   operate.

 

As an equal opportunity employer, all applicants will be considered.
 

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.
 

All applicants must be eligible to work in the country they are applying to at the time of application.
 

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.

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