Sales Development Representative (US Working Hours)
About this role
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
We are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.
\nResponsibilities- Conduct persistent outreach to targeted prospects (dials/email)
- Communicate our value proposition to decision makers and qualify them for potential sales opportunities
- Deliver against a quota for qualified leads
- Leverage prospecting tools to research companies and identify key decision makers
- Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth
- Contribute towards optimizing our approach towards sales development to drive ongoing improvement
- Leverage Salesforce for lead and pipeline management, and sales forecasting
- Participate in knowledge sharing, training updates and process optimization
- 1+ years of work experience
- Prior experience as an SDR (preferred but not required)
- Prior experience in hospitality, software, or sales (preferred but not required)
- Ability to adapt easily to new situations and eager to learn/contribute
- Experience qualifying leads (preferred)
- Excellent verbal and written communication skills
- Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t
- Determined to exceed goals on a weekly basis and have self-accountability
- Assertive, persistent, persuasive, and a good listener
- Smart and confident to build successful client relationships and overcome objections/rejections over the phone
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Company at a glance
Canary Technologies is a venture-backed hospitality technology company based in San Francisco, founded in 2017. It is modernizing the hospitality tech stack and elevating hotel guest experiences, with solutions trusted by hotels worldwide, including Ace Hotel Group, Four Season, Wyndham Hotels, Classic Hotels, and others. The company has about 150 employees and is led by co-founders Harman Narula (CEO) and SJ Sawhney. It has raised multiple funding rounds, including an $80 million Series D in June 2025 from BPC, YC, and Insight Partners, with earlier rounds of $30 million in October 2022 and $15 million in February 2022, and is backed by Y Combinator. The primary partner is Gustaf Alstromer, and the company states its goal: We are going to eat all of hospitality software.
Top Benefits
- Canary Days
- Self Improvement Club
- Professional Development Chats
- Travel Reimbursement
- Personal Travel Reimbursement
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