Assistant Store Manager
About this role
Company Overview
Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people; we need to talk!”
Our Purpose:
Caliber exists to Improve People’s Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience.
Duties & Responsibilities:
Train, and coach staff to achieve top performance and develop employees for future growth
Investigate and resolve any customer questions, problems, or complaints
Communicate all company goals to branch staff
Ensure the growth of the business and be committed to the company’s success
Experience:
Caliber Car Wash is seeking to hire a full-time Assistant Store Manager with a minimum of two years of customer service management experience to operate its brand new our state-of-the-art express tunnel car wash. The Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction.
We are looking for someone who wants to find a long-term career and grow with the company. If you have a good attitude and a strong work ethic, this might be the job for you. Strong attention to detail and seeing things through to completion are a must.
Requirements:
Have a minimum of 2 years’ management experience; service industry experience strongly preferred
Demonstrate the ability to develop and train workforce, build relationships, and get results through others
Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
Be passionate about delivering superior customer service and take pride in driving location success
Possess excellent listening, organization, problem solving, and follow-through skills
Thrive in a team environment and be a positive team player
Be willing to work a flexible schedule including weekends
Have computer proficiency and POS systems
Job Type: Full-time
Pay starting at: $14.00 per hour, plus bonuses and commission
We offer competitive pay with benefits:
Health Insurance
Vision Insurance
Dental Insurance
401K
Vacation Paid Time Off
Employee Assistance Program
Voluntary Life Insurance
The perfect candidate will meet Caliber standards and be available for work, to complete work properly, and complete work on time. The degree to which the employee exemplifies the Caliber Core Values: Consistent, Accountable a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful.
Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability or genetics. In addition to federal law requirements, Caliber Car Wash complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Company at a glance
With a dedication to quick, quality washes with a smile, Caliber was founded with the purpose to improve the lives of others. Caliber does this by always improving, progressing, and providing great customer experience. That's the Caliber difference – and that's what leads the company's values and culture.
Based in Atlanta, Georgia, Caliber's mission is to offer customers the highest Caliber clean at a great value with friendly customer service, EVERY DAY. Caliber's growth has been quick due to the success of putting customers first and working as a team to do so because we're always happy to help.
To do this, Caliber is committed to training and supporting team members throughout the company, focusing on site-level employees. We believe in providing training opportunities to improve our teams' lives through career advancement and development. Caliber is quickly expanding, and that provides new and exciting opportunities to grow into new roles.
Top Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401K
- Vacation Paid Time Off
- Employee Assistance Program
- Voluntary Life Insurance
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