Microsoft 365 Consultant

POSITION DETAILS:

Position Title:

Microsoft 365 Consultant

Reports to (POSITION):

Microsoft Services Manager

Team:

Microsoft Services

Department:

Technical Solutions

Grade (If Applicable):

PURPOSE OF JOB:

(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

To support the Microsoft 365 team in the definition, creation, and delivery of Professional Services for our customers. Initially this will be working on Intune consultancy projects, M365 Tenant to Tenant migrations/consolidations.  However, we will deliver any Microsoft 365 projects that our customers need and so the projects will vary.

KEY RESPONSIBILITIES:

• Responsible for the delivery of projects from pre-sales scoping to project planning and implementation

• Engage with the Service Delivery team to collaborate on future services that we can deliver to customers

• Designing and documenting customer solutions

INDIVIDUAL RESPONSIBILITIES:

• Delivery of migrations into M365 using various migration methods and tooling

• Intune Consultancy and/or customer workshops

WIDER TEAM NETWORK

(WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY)

Internal

• Pre-sales, Sales, Marketing and Support

External

• Clients, Vendors and Partners

QUALIFICATIONS, EXPERIENCE, & SKILLS:

(DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)

Educational Qualifications:

Professional Qualifications

• MD-102 (Endpoint Administrator Associate)

ESSENTIAL

• MS-102 (Microsoft 365 Administrator)

ESSENTIAL

Years of Experience

• 3+ years working with production workloads in M365

ESSENTIAL

Other Requirements

• Experience delivering workshops and/or training to colleagues or customers

ESSENTIAL

• Production experience with M365 (particularly around security with SC-200 and SC-300)

DESIRABLE

• Experience with Defender for Endpoint

DESIRABLE

• Scripting such as PowerShell

DESIRABLE

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE (IF APPLICABLE)

• Excellent knowledge of M365 service offerings and products

• Experience with Intune Suite

• Excellent knowledge of design and onboarding devices to Microsoft Intune

• Experience with M365 admin portals

• Migrating on-premises GPO’s to Intune policies

• Good experience with the Microsoft Defender suite

• Good working knowledge of M365 Migration tools such as Quest On Demand, AvePoint Fly, BitTitan, Skykick, etc

• Experience with migrating and scaling M365 tenancies