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Senior Custody Operations Manager

Location
Kuala Lumpur, Malaysia
Workplace
On-site
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About this role

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
 
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
 
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities:
- Lead the strategic development and scaling of digital asset custody solutions
- Serve as the business owner of the custody product: from infrastructure choices to pricing models to market positioning
- Partner with third-party custodians, sub-custodians, banks, and wallet providers to design and maintain asset flows
- Collaborate with product and engineering teams to define feature needs (e.g., whitelisting, MPC, token support, settlement models)
- Define and implement client-facing workflows: onboarding, segregation, audit, and reporting- Support BD in pitching custody solutions to institutional clients, including co-developing commercial proposals
- Monitor evolving regulatory, technical, and compliance requirements related to digital asset custody- Oversee key custody metrics (e.g., AUC, transaction volume, SLAs) and drive reporting for internal and external stakeholders
 
Requirements:
- Bachelor's degree in Math, Economics, Business, Engineering, Finance or a related field
- Prior experience in top-tier crypto or financial institutions, trading firms a plus
- Hands-on experience in crypto custody, blockchain operations, or digital asset servicing
- Strong understanding of wallet technologies, custody solutions, blockchain transaction mechanics, and settlement infrastructure
- Familiarity with both traditional finance custody controls and Web3-native custody innovations
- Fluent in English; Mandarin proficiency is a plus
- Highly organized, security-minded, self-motivated, and proactive—with a strong passion for crypto

Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment. 
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

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Top Benefits

  • Study Growth Fund
  • Internal Events
  • Global Collaboration
  • Career Advancement
  • Internal Mobility