Supplier Quality Engineer
About this role
- Engage when purchased material does not work as designed — lead containment, investigation, and disposition of supplier-caused failures and fitness-for-use issues.
- Own the supplier resolution loop: issue and manage Supplier Corrective Action Requests (SCARs), facilitate root cause (8D, 5-Why), and verify corrective-action effectiveness.
- Monitor supplier quality performance and documentation (certifications, COCs, test reports), driving improvement where suppliers fall short.
- Operate within the design-to-source chain: Product Engineering specifies and qualifies components in design, Supply Chain owns sourcing and supplier selection, and Supplier Quality steps in when supplied material does not work as designed.
- Support supplier qualification, evaluation, and approval, and provide quality input to the Approved Supplier List (ASL).
- Participate in supplier audits and assess supplier quality systems (ISO 9001) and process capability.
- Drive supplier development and improvement plans for underperforming suppliers.
- Partner with Supply Chain on sourcing and with Product Engineering on the specifications and qualifications that purchased material must meet.
- Manage customer complaints and SCARs filed against BPP — coordinate containment, root cause (8D), and corrective-action responses, partnering with Manufacturing Quality on internal root cause.
- Host and support customer quality audits of BPP and manage findings to closure.
- Track BPP’s customer quality scorecards and metrics (PPM, response time, returns) and support Management Reviews (MBRs). Must comply with the company’s safety policies.
- Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or Manufacturing).
- 3+ years of supplier quality, customer quality, or quality engineering experience in a manufacturing environment.
- Experience managing supplier and/or customer corrective actions (8D, SCARs).
- Experience with PPAP and APQP submissions (supplier and/or customer side).
- Working knowledge of ISO 9001 Quality Management Systems.
- Proficiency in quality tools: SPC, FMEA, control plans, 8D, and root cause analysis.
- Familiarity with electrical components — specifications, datasheets, and certifications/listings (e.g., UL) — and with raw material (sheet metal and bussing) acceptance.
- Strong communication, negotiation, and relationship skills with external suppliers and customers.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Supplier Quality Professional (CSQP).
- Experience as the customer-facing quality contact in a supplier organization.
- Experience with UL-listed product manufacturing.
- Experience in electrical equipment, switchgear, or panel manufacturing.
- Experience with ERP/MRP systems, particularly Microsoft Dynamics 365 (D365).
- Willingness to travel to supplier and customer sites as needed.
- Analytical thinking and problem solving
- Attention to detail and accuracy
- Supplier and customer relationship management
- Auditing and assessment — conducting and hosting audits
- Technical writing and documentation
- Communication (written and verbal) • Negotiation and conflict resolution
- Continuous improvement mindset
Company at a glance
At Butcher Power Products (BPP), we are redefining what it means to be a power solutions manufacturer. While initially born out of frustration with complacency, long lead times, and sub-par quality in the space, we have scaled with a relentless dedication to being better in every area...not just delivery times. That commitment has built our reputation as true disruptors of the industry.
With over 100 years of electrical distribution expertise, a 100,000+ sq ft manufacturing footprint in Sacramento, CA and a culture grounded in integrity and accountability, we deliver mission-critical and industrial power solutions at scale...faster, better and without compromise.
What sets BPP apart is our ability to handle capacity without limits, our people who care deeply about solving problems instead of making excuses and our commitment to real manufacturing...no imports disguised as domestic builds. Every product is engineered and manufactured in-house to the highest standards. And when mistakes happen, we own them, fix them and put processes in place to ensure they don’t happen again. That is why national developers, distributors, hyperscalers, and contractors nationwide trust us with their most critical projects.
Our offerings include UL 891 switchboards, EUSERC utility-metered switchboards, medium voltage switchgear from 5 to 38 kV, static and automatic transfer switches, power distribution units, remote power panels and UL 67 panelboards. From custom-engineered solutions to our stocked RTG offerings, we deliver with uncompromising quality and service our partners can trust, with every product built to exceed expectations.
In an industry where uptime is non-negotiable, BPP delivers your entire one line, on time. We’re not just faster. We’re better.
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